FedEx OnSite is a location where customers can easily pick up and drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. It also offers FedEx Hold at Location services. The staff at this facility receives consistent praise for excellent and great customer service. Reviews highlight that employees frequently go above and beyond to help. They are described as very helpful, kind, professional, and thorough. Staff members accommodate special requests, assist with custom configurations for printing, and tutor customers through the touch screen systems on the new printing machines. They are noted for making the customer experience positive, with one reviewer stating the assistance can make or break the experience and that this location has great staff. Specific services mentioned include getting a custom-made box for shipping, printing house plans, making copies, and printing and binding on short notice. While there are self-service options, the staff is recognized for stepping in to simplify the process for customers who find it confusing, even if it involves an extra cost. The entire team is noted as very helpful.
I'm always using this place when my printer at home but loses ink
February 2024
I could not get Through on main phone lines ….terrible how,companies have locked down Phones and made it so difficult to use the phone cues. I will not call again
September 2023
Terrific store. Very clean and great service. Easy to ship and offers wide assortment of printing options.
