Appliances in City of Industry, CA

“Bought an Empava induction stovetop with 2 heating surfaces through Home Depot online for about $200. Have been using it for over a year and have been loving it.”

“I inquired about a product I saw on their website, and customer service was efficient, friendly, and helpful. Delivery of my purchase was prompt, and the price was way better than anything else online or at other retailers. I have not visited in store yet. I do at this time highly recommend shopping online at Superco, and I will continue to be a customer!”

“I had 2 broken tiles and also needed to grout it since it was old and worn. My first time doing it and honestly, not bad for having no experience. All I needed was to watch a few videos and the people at Lowes are ALWAYS so helpful. I love this store. It's my favorite store lately! ? Special thanks to Sal, who is constantly helping me when I go with new projects and Brenda who was also very helpful.”

“Very diligent shop with all the parts you require! They're knowledgeable, timely with orders and friendly as well. You can count on Arturo and Martha to cover all of your equipment needs.”

“Service was awesome. Joe(Jose) really took care of my vehicle. They are like special forces. This is where the Pasadena location sends its customers when they can't perform the audio services.”

“Manny has helped me out a few times in recent years and has always been an absolute professional. His customer service is top notch. I will continue to use them for parts and service.”

“We did a full home renovation a little over a year ago, but I accidentally forgot about this place and decided to do a review now since we bought several items here and they have mostly stood up to the test of time. We bought 2 large LED mirrors for our Master Bathroom which have actually been fantastic. We also bought 2 other LED mirrors from Costco for our other bathrooms, and I'll have to say that the ones we bought here are much, much better and they were around the same price as Costco. You can definitely see the difference in quality not only in the lighting, but also in the mirror quality as the mirror we bought here has a much more clear reflection. I always thought a mirror is a mirror, but that is absolutely not true and it's clear when you have two different brands to compare them to each other, you can definitely see how one might have a better reflection than another. We also bought a freestanding bath tub which has so far been excellent. No issues so far and it also feels much bigger when you actually take a bath in it, then when when we saw it in the showroom. This also was probably around $200-300 cheaper than if we bought a similarly sized one at Home Depot or Lowes. With our freestanding bath tub, we also bought a freestanding bathtub faucet in nickel. Again, so far it's worked great and we have no complaints. This also was much cheaper than buying a more popular name brand such as Delta or Kohler. I would think it was more than half the price of the name brands. This was probably our best deal at Luxor. Finally, we bought 2 different brands of one-piece elongated toilets. This was probably our biggest disappointment. Although the price of these toilets were probably around one-half of name brands, such as Kohler, I think in the future, I would just go with a name brand. These aren't bad toilets, but one of the brands has really cheap seats that move around a lot. We tried to replace the seats, but it's hard to find a perfect size that fits. While the other toilet's seat is fine, but will splash a little water outside the bowl when you flush, which is kind of gross. Overall, we can live with the deficiencies of these toilets and would probably give them 3 stars for the price, but taking into account the other items, I'd have to give them 5 stars. Also, overall, the customer service is good. I wouldn't say great, but good and probably better than if you were to purchase at Home Depot or Lowes.”

“The garden staff was great. I fell on my head and I have a big bump so I'm having to be more careful by lifting things and things like that. The two young guys there were friendly and more than happy to help and give me suggestions. They even had to find something in the store for me. My wife loves gardening so I had to get her some gardening stuff and they helped put it in my truck. This is why I like Home Depot specially this Home Depot more than I like Lowe's. The prices are about the same, but I've always had good service at this one.”

“As a contractor, I’ve been a customer of U.S. Airconditioning for more than 8 years, as of when I’m writing this.

I work all over southern CA and pick up parts and equipment at many of their warehouses. I used to avoid their central warehouse in industry like the plague because of slow service. Even when I was the only customer in the shop, it would never take less than 30 minutes for my fans to come out of the warehouse—even if my order was already on will call. No other location operated that slowly.

This week has been different and Maximillian has been the face of the change.

Three days in a row my equipment has been out on the dock within a few minutes of my arrival and today Maximillian had my will call order waiting for me when I arrived.

I placed my order using their text message system and even though I placed it before they opened, Maximillian took initiative to reach out as soon as they opened and confirm my order.

This is a huge break from the past where I seldom received timely responses by text message.

Thank you, Maximillian! You deserve a raise! You have made picking up at Industry a pleasure instead of a chore.”

“I purchased a 48" duel fuel range in 2018. I had an F00 error coed and the ovens stopped working. Turns after finally getting a tech on the phone it means the main brain has lost connection to the display board. The ribbon strip that connects the two needed to be cleaned and reversed and that has solved the problem. Once I was able to get a tech on the phone he was super helpful and knowledgeable. My only gripe it that it was hard to get to a human. I think if you ask nice they will even send you the repair manual, parts list etc. Not sure why this stuff is not self service.”