Appliances in City of Industry, CA

“Bought an Empava induction stovetop with 2 heating surfaces through Home Depot online for about $200. Have been using it for over a year and have been loving it.”

“I inquired about a product I saw on their website, and customer service was efficient, friendly, and helpful. Delivery of my purchase was prompt, and the price was way better than anything else online or at other retailers. I have not visited in store yet. I do at this time highly recommend shopping online at Superco, and I will continue to be a customer!”

“Very diligent shop with all the parts you require! They're knowledgeable, timely with orders and friendly as well. You can count on Arturo and Martha to cover all of your equipment needs.”

“I had 2 broken tiles and also needed to grout it since it was old and worn. My first time doing it and honestly, not bad for having no experience. All I needed was to watch a few videos and the people at Lowes are ALWAYS so helpful. I love this store. It's my favorite store lately! ? Special thanks to Sal, who is constantly helping me when I go with new projects and Brenda who was also very helpful.”

“Manny has helped me out a few times in recent years and has always been an absolute professional. His customer service is top notch. I will continue to use them for parts and service.”

“As a contractor, I’ve been a customer of U.S. Airconditioning for more than 8 years, as of when I’m writing this.

I work all over southern CA and pick up parts and equipment at many of their warehouses. I used to avoid their central warehouse in industry like the plague because of slow service. Even when I was the only customer in the shop, it would never take less than 30 minutes for my fans to come out of the warehouse—even if my order was already on will call. No other location operated that slowly.

This week has been different and Maximillian has been the face of the change.

Three days in a row my equipment has been out on the dock within a few minutes of my arrival and today Maximillian had my will call order waiting for me when I arrived.

I placed my order using their text message system and even though I placed it before they opened, Maximillian took initiative to reach out as soon as they opened and confirm my order.

This is a huge break from the past where I seldom received timely responses by text message.

Thank you, Maximillian! You deserve a raise! You have made picking up at Industry a pleasure instead of a chore.”

“Service was awesome. Joe(Jose) really took care of my vehicle. They are like special forces. This is where the Pasadena location sends its customers when they can't perform the audio services.”

“The garden staff was great. I fell on my head and I have a big bump so I'm having to be more careful by lifting things and things like that. The two young guys there were friendly and more than happy to help and give me suggestions. They even had to find something in the store for me. My wife loves gardening so I had to get her some gardening stuff and they helped put it in my truck. This is why I like Home Depot specially this Home Depot more than I like Lowe's. The prices are about the same, but I've always had good service at this one.”

“This review was for the key copy machine service only. The very moment I stepped into the store, i asked a Home Depot employee at the front where the key copy machine was and before I could even finish my thought he already knew as he saw I had keys in my hand. He directed me to where the self service machine was and told me to let him know if I needed any help.The instructions were straightforward and easy to follow. I was able to get the key copied in under 5 minutes and pay at the register in the next 2 minutes. It was very efficient and quick and I appreciate the help and professionalism from the staff. The key copy service was also considerably cheap assuming you select the cheapest option which is just the generic yellow metal key (without any special design).Overall, perhaps the most friendly and positive experience I've had at a Costco even though I was only their briefly it seemed like everyone was in a good mood.”

“I like Home Depot and there are more stores but this Lowes has its own parking lot and is convenient. We went in to check out BBQ grills and then also looked at patio furniture. The staff was nice and was not pushy. Still shopping around for new grill and possibly patio furniture but will not dive into them immediately.”

“I purchased a 48" duel fuel range in 2018. I had an F00 error coed and the ovens stopped working. Turns after finally getting a tech on the phone it means the main brain has lost connection to the display board. The ribbon strip that connects the two needed to be cleaned and reversed and that has solved the problem. Once I was able to get a tech on the phone he was super helpful and knowledgeable. My only gripe it that it was hard to get to a human. I think if you ask nice they will even send you the repair manual, parts list etc. Not sure why this stuff is not self service.”

“12/17/23 We've been putting off installing our mailbox long enough ...until the post office tacked on a notice on our front door to do so. Here we are at this massive store & luckily we were directed by an employee to aisle 20 and BAM! Within minutes Hubby & I decided on one that can be mounted by our gate instep of having it mounted on the wall by our front door. Hubby says he had his drill set ready to go, all charged up. Yup, one day at a time, one item at a time. Hubby preferred this Home Depot location over the one in Montclair-it's rated better & it's bigger. The only negative is that it's in a heavily populated plaza-it gets crazy with the parking situation esp during peak times like weekends. We got lucky this time, we were in & out in record time (only coz we knew what we wanted, got it & paid at the self service check out). No muss no fuss-one & done”