“- 2026 Update added below, must read.
I moved in about 3 weeks ago & It felt like “home” the first day I came in for a tour. A nice leasing & maintenance staff. Unfortunately .. the tenants above me , I believe STOMP around instead of walking in a more considerable way being that there is a family living below them. The reviews are very accurate regarding how thin the walls are. Hoping to move into a higher level unit. Tenants above me are a nightmare.
2026 rating -
Nice on the outside and a nightmare in. Sounds like mighty Joe young lives right above me she workouts, moves furniture, slams cabinets and races through each room in their unit to see who can go in the fastest and so on. I have mentioned to property more than once. Avalon chose a construction plan with cheaply made flooring and walls. You can hear a pin drop. Beware.
The plumbing is horrible! Seems like it takes a whole day for a normal toilet flush. You can hear other units flush theirs too, UGH. The absolute WORST (living on the 1st floor closes to the main street) is the “foul odor at night” that Avalon will not resolve but will approve their maintenance team and plumbers to put any temporary solutions they can think of down the drains. It smells like a sewer right in the comfort of your living room (my unit) kitchen drain and vents (odor build up from your neighbors unit) DO NOT BE FOOLED by the pretty trees, bushes, bunny rabbits and fancy Bluetooth use upon every entry here. Be mindful of the reviews. Maintenance team professionalism is 5/5.”
“Michael McGee from maintenance was really kind and attentive and worked with my schedule when I would be home to replace the washer and dryer and he made extra sure that it was working correctly. I really appreciate it. Thank you.”
“I just recently moved into Homecoming, & so far I love it! From the very beginning when I first started looking & wanting to tour I’ve had great experiences. The leasing manager Krystal is the absolute BEST. As helpful as they come. She was very patient with all my questions & even kept me updated over a months time when I got my move date wrong. She was extremely accommodating & made so much of the process so easy & less stressful. If you’re in the market to move & are looking at homecoming, definitely ask for her!
Now that I’ve moved in, I can also say the maintenance team has been great as well. There was a few problems we ran into at move in & they got them handled immediately. Looking forward to having continued great experiences!”
8:30AM - 5:30PM
7040 Archibald Ave, Alta Loma
Apartments
“Woodbend Apartments meet and exceed expectations in all aspects. Beautiful landscape & outdoor areas, great views, really tranquil and peaceful atmosphere, not to mention the units are well kept inside and out. Unfortunately, I was not able to meet the requirements to be part of this awesome community but overall, just the touring alone left me with a great experience.
Shelly (management) goes above and beyond in attempts to accommodate your needs and answer all your questions.
Well deserved 5 stars!”
9AM - 4PM
3625 Williams Ave, La Verne
Apartments
“Came to the office a about 3 months ago, the office staff was super friendly and nice. I really enjoyed speaking to them they where supper helpfully. I got all the information I needed.”
“I recently moved in to a two bedroom two bathroom apartment. The complex is big and really well maintained. Every time we call to have something fixed or maintained they send someone over right away. The leasing manager is also really nice and attentive. The apartments are well maintained and spacious. The cabinets are a little outdated but they are in good conditions and can be overlooked while still decorating in a modern style. The only thing I didn't like was that we have to pay for water and trash, the last apartment the property management group paid for that. But it can be overlooked with the amenities that come with the apartment. The street that the complex is located on is a pretty busy street and when you leave your windows opened you can hear the traffic but we try to keep the windows closed since the insulation works so well here. On really hot days the apartment stayed cool and I liked that it comes with central AC and a nest. Having a washer and dryer in the unit is also a big plus and we were able to get a corner bottom unit. The other draw back is that the two parking spots are really far apart and whoever parks the farthest has a big walk. The other draw back is that due to covid we can't use the pool or jacuzzi. Overall, we are happy with the apartment and the neighbors are quiet and considerate and everyone leaves each other alone.”
“Riley manager Ontario,Very professional,knowledgeable,most beautiful smile and pleasantly approachable,explain all the inside of apartment and surrounding outside areas ,very welcoming,we will be back mid May ,answered all our concerns,exspecially our living arrangements needs due to us having a home in escrow,where we can find a safe and beautiful living place ,the grounds were clean and quiet Thank you”
“I just want to say how much I appreciate our property manager Manny. He’s one of those rare people who is both extremely professional and genuinely kind. Whenever I’ve had an issue or even just a question, he’s been patient, responsive, and always follows through. The maintenance team deserves credit too, they show up fast and fix things the right way. It’s not easy to find a place where you feel taken care of, but that’s exactly how it feels living here”
“KELYSE, the assistant community manager is so amazing and very helpful.She wouldn't above and beyond for me and I really appreciate her.She's amazing thank you”
“Great place to live had to move for personal reasons but it is true Angie is the best. Very kind but professional at the same time Highly Recommended place too peaceful and quiet”
9AM - 6PM
615 E 3rd St, Pomona
Apartments
“I really enjoy my time at the Daum. It is very convient, quiet, and clean at all times which is what I expected when I moved in. An open parking lot was my biggest initial concern but security is frequently monitoring the premise. I love the upgrades in washing machines - highly recommend other incoming students to consider the Daum when they attend WesternU.”
“Trailer parks are ok they have a security guard driving around and a automatic gate at night that is automatically closed and only residents with remote can open.”
“★★★★★
Monterey Station Apartments is an amazing place to live! The community is clean, quiet, and very well-maintained, making it a comfortable and welcoming environment. The management team is professional, responsive, and always willing to help with anything you need, which really makes a difference.
The apartments themselves are spacious, modern, and thoughtfully designed. I also love the amenities—they’re well-kept and add great value to the overall living experience. The location is convenient, with easy access to shopping, dining, and transportation.
Overall, I’ve had a fantastic experience here and would highly recommend Monterey Station Apartments to anyone looking for a quality place to call home!”
“I just moved in a couple days ago and my experience with the apartment and staff have been exemplary. My leasing agent, Virginia was especially helpful and I can't thank her enough; she even went through the process of personally checking out the apartment the morning before we signed the lease. The apartment is very spacious and kept in stellar condition, I'm excited for my future at Eaves Phillips Ranch.”
“We had a great tour of the 2 bedroom units this past Saturday! We loved everything about them as well as the entire property and are planning to move forward with the application.”
“Jessica has been an amazing manager and truly one of the best we have had. She has always been professional, understanding, responsive, and genuinely caring toward me and my family. No matter the situation, she always took the time to communicate, listen, and help whenever she could.
Good management can make a huge difference in a community, and Jessica always made residents feel heard and respected. Her kindness, patience, and dedication never went unnoticed, and it is clear she truly cared about the property and the people living here.
We are very grateful for everything she has done and wish her nothing but success and happiness in her next chapter. She will definitely be missed.”
8:30 AM - 5:30 PM
8389 Fir Dr, Rancho Cucamonga
Apartments
“My husband and I have lived here for the past 5 years! The atmosphere of the community has definitely changed with the times and with new tenants moving in, however we have little to no complaints. The community is beautiful and full of nature, it’s local to many things in the city, there is open parking, and it is usually pretty quiet. They also have community events where they offer tenants free food, such as a taco cart, the In-N-Out truck, and a Thanksgiving dinner. They also give out free pumpkins for Halloween and host a summer camp for kids! The office staff have always been very nice to my husband and I and are quick to attend to concerns. One time we had to call maintenance for a toilet leak after hours and he showed up as quick as he could and patiently addressed the problem. Additionally, these apartments welcome big dogs of any breed, which is rare to find in the area.
My only complaints would be the wall unit AC and the amount of times the garbage truck and gardening services are called. Since the AC is attached to the wall in the living room, the cold air doesn’t reach the bedroom which can be miserable in the summer. Additionally, if the garbage cans are full, they will call to get them dumped early to avoid overflow, which I do appreciate. However, with new people constantly moving in and out and the trash and materials put in the bins by maintenance remodeling apartments, the garbage truck is called often, which tenants pay additional for every month. I work from home and it could be me, but also sometimes I feel like the gardeners are either cutting grass, blowing leaves, and trimming bushes multiple days of the week for half the day. With that being said I’ll admit the community grounds are beautiful and well taken care of. Laundry is also pretty expensive for the small washer machines, however, you can always do laundry off site. If you mind your business, respect your neighbors, and follow all community rules, you’ll have no issues here!”
“Cozy and homey apartment community
I can’t express enough how much I loved this community. I lived there for about four years and truly miss the atmosphere. The manager, Sonia, the administrative staff, and the maintenance team were all amazing. The neighbors were also super friendly and easy to talk to.
I highly recommend this place if you are looking for an apartment in this area.
Below is my honest opinion:
Pros:
Located between Claremont and La Verne, with easy access to both downtown areas. There are many lovely shops and great restaurants nearby.
Cons:
Summers can get very hot due to the valley location. However, I had air conditioning, and most of the time it was not a problem. The highest temperature I experienced there was 113°F, which was the hottest temperature I’ve ever experienced in my life.
I truly miss this community and the very supportive El Sereno staff. I greatly appreciate everything you all did for me!”
“I had an amazing experience at this property not only did the grounds look extremely well kept the staff was extremely friendly and super attentive. Karina was super knowledgeable about the property and every question I had was answered.”
“The courtesy patrol guy needs a raise! He's the only one who seems to truly care about the apartment tenants and complex. He's super friendly and does his job to the T. He is the saving grace to this complex and needs a promotion or something.”
9:30AM - 5:30PM
8200 Haven Ave, Rancho Cucamonga
Apartments
“Absolutely love my apartment! It is spacious, modern, clean, and quiet—everything I was looking for. The maintenance team is incredibly responsive, which gives me peace of mind knowing that any issue, big or small, will be handled promptly. My move-in process was smooth, and everyone has been so friendly and welcoming. I truly enjoy living here and highly recommend this community.”
“We have been here 3 years we just renewed our lease for another year the staff is wonderful from Jackie to Monica to Anthony upgraded the pool the gym.. put in an order to get something fixed come right away… always there to help when you got questions help me fill out money orders. Don’t have no complaints at all. Laundry well gotta be on it like we are…close to downtown and places to walk see…”
“The maintenance supervisor Bryon did an amazing job helping us with our AC. He was incredibly responsive, jumped on the problem as soon as it began, and resolved it immediately”