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9AM - 12PM 1 - 4PM
705 Arrow Hwy, Claremont
Credit Unions
“We recently got a car loan through First City Credit Union. We were helped by Stephen Aceituno a special thank you to him for being extremely helpful, professional but most importantly going out of his way to answer all our questions and making sure we understood every step of the process! It’s rare to find someone who genuinely cares about helping people the way he did to us. So if you do use First City Credit Union you’ll be take care of right !”
“Outstanding customer service. The 4 branches I have been to also have outstanding customer service. I don’t even know what else to say. It’s just great place to bank. Thank you Juliet, from Ontario branch. You were very kind and so helpful.”
“Always a courteous, pleasant, and friendly experience. No matter the branch the value in kind courteous professional service is the same!! Customer 10+ years and wont ever bank anywhere else # truestory”
“We have banked here for a few years and have very much appreciated ACCU's Christian values (+ specifically it's statement of faith!). We've also always received great customer service by phone (we live out of state). It's a little inconvenient to deal with the card limit, but as long as we plan ahead, it has easily been increased when needed for a purchase (since ACCU isn't open on the weekend, this requires planning before the weekend arrives). The rates on the High Yield savings acct are better than many other places we've checked.
Update 3/12/26 - ACCU rep Edward was PHENOMENAL. So kind, listened and took care of all the concerns/details, bent over backwards to help, super humble and helpful!!”
“The lending department was extremely helpful, they helped me acquire a loan to consolidate my debt in the most stress free manor. The team is so knowledgeable and made me feel confident in my financial decisions.”
“This credit union is the best at customer service. My family is leaving WF because there is no customer service provided. They mess up so far all requests for service online. Which is the only way to get help or request service. WF is impersonal, white washed, and we are done with it. FCU is colorful, personal and they care to fulfill your requests in real time. Don't waste your time with other institutions. FCU is the real deal.
L”
“Boy , another Arrowhead CU moves! At least they went back the San Bernardino County...
Brand new and clean. Full, happy and willing workers from Diamond Bar.
Could use more handy-cap parking .”
“They treated me with kindness and respect and they were very considerate and patient with me always friendly and smiling. I recommend the credit union to anybody who wants to open an account with them”
“UPDATE: A CCCU rep personally reached out to me and went above and beyond to fix this after it was brought to her attention. I'm impressed with the follow up, and have updated my rating to 4 stars. However, I hope the room for improvement will come in ceasing outsourcing their dispute process to third party handlers who drop the ball several times.
I filed a dispute on an item that was never delivered to my residence this summer. The business did not provide me any tangible/photographic evidence of delivery. So, I filed a dispute. CCCU asked for additional information. I provided said information, now, 4 times. The first time they said it was in a format they couldn't open, so I resent it. Then my dispute was closed because they did not receive it. (please see attached how many times I resent it). Then they reopened the dispute, but then closed it out AGAIN for not replying the mail that I even SPOKE to a representative and verified the resend with! Would you believe they did it to me a FOURTH TIME now?! I need to speak to someone at CCCU not one of their OUTSOURCED reps, to actually DO SOME DUE DILIGENCE and get this right and explain to me why you've now ignored my emails 4 times.”
“Friendly tellers, drive through ATM, and a CU that's part of the Zelle network. I don't expect much from a financial institution but they really make my interactions with them easy.”
“Lacy was awesome helping us set up an account for my late parents. She was so kind and explained in ways we could understand! She is very good at her job and represents Chaffey Federal Credit Union in a professional and personal way!”
“I love this location and Arrowhead Credit Union as a whole! Their customer service has always been great, in person and over the phone. I have been a member for almost 20 years and look forward to seeing them continue to grow in the years to come.”
“I’ve been with Arrowhead for about 2 years now, it’s amazing! The staff at this location is very friendly and helpful. I highly recommend banking here especially if it’s your first time opening a bank account.”
“(In General with Arrowhead credit Union)
I've been with Arrowhead credit Union now for over 15 years and I could not be any Happier or content with there services. They are ABSOLUTELY AMAZING!! Overall I'm EXTREMELY HAPPY to be a Member of Arrowhead credit Union!! Thank you team for ALL OF YOUR SUPPORT AND EXCELLENT CUSTOMER SERVICE...”
10AM - 5PM
1520 N Palmetto Ave, Ontario
Credit Unions
“Very loyal and helpful staff ❤ and the my bank account helps me keep track of my money, easy! This bank will sometimes do little events on holidays for kids!”
“I've been with FFCU since 1997 and have ALWAYS received the best service plus no monthly account fees. I have purchased 2 cars through their loan dept with interest rates that could not be beat. Best is the online app--extremely easy to use and always accessible--love being able to deposit checks online--with my phone. My Iphone has face recognition, so unless I'm wearing my mask, I can easily check my account balances, transfer funds, etc. Can't understand the other reviewers that say their money is not accessible Mine always is.”
8:30AM - 4:30PM
188 E Arrow Hwy, San Dimas
Credit Unions
“My Heart belongs to MY POPA in the heavens EOW 10-10-22 The staff is AMAZEBALLS Can only say Thank you from my to A L L of yours BLESSINGS to you today and always!!!I Am my Daddy's Daughter LASD RTRD CMDR R C SÁNCHEZ FOREVER my shining ”
“I expiereinced two of the most profesional representative/teller. There names are Jackie and Latasha. They made me feel comfortable being a long time member, after their listening to the situation, then explained what took place, and what needed to be done, I was out, with problem taken care of. Nothing bad to say, but thank you for your time and understanding. Proud to be a member, will continue to be a member. Much love and respect. Both deserve 10 stars.”
“I have no clue why alot of people are complaining about being able to make a payment online. It's absolutely simple and you can schedule it every month. I've been with this company for three years and have no complaints.”
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“The whole staff is always so friendly and helpful. They went far and above to help me with paperwork to get my mortgage completed. I couldn't have done it without their help. Thank you Claremont branch. Shelly, Jennie and Crystal are awesome!”