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“I don’t know about other staff members but there is a employee with a name of Melissa Nurse she is veey down to earth and humble person i have met in banking field her way of talking was friendly 6 stars out of five for her”
“Great service starts with great leadership…
Angles and his team are very attentive and customer service oriented, I appreciate their attention to detail and thoughtfulness, keep up the good work!”
“Although I don’t like the parking lot and the new hours (opening at 9 is good, but closing on Saturday isn’t), I’ve never had a problem with any of the tellers or staff at this BofA branch. I especially appreciate the Merrill representative. Fernando Rosales is so good at helping seniors manage their wealth that I wanted to hire him as my personal money manager. Fernando is smart, courteous, and patient. He’s also able to listen to seniors blab. I used to tease my mother (when she was in her seventies and eighties) about telling salespeople in department stores and handymen in our homes her life stories. She was always more talkative than I was and am, but now that I’m retired and so don’t have the pleasure of talking to captive audiences as I did during my over 30 years as a teacher, I’m much more chatty. Fernando can patiently listen to seniors’ probably boring to him stories while quickly and efficiently completing the work he needs to do before his next appointment.”
“Everyone was friendly and professional. Aracely, customer service is amazing. Everyone was helpful, they had a smile when I walk in. I definitely recommend this bank.”
“Excellent customer service. I have been a customer with them for 4 years. They are all friendly. Micaela is attentive and helpful. Any problem I encounter they are ready to help.”
“I honestly am at the end of my loan with about 4 payments left and I have never had an issue. I make automatic payments from my bank so payments are never late. I have had nothing but great customer service when I have had to call. Which thankfully was only once to change my mailing address. Over all, no issues with them in the last 5 years”
“Consent sorry for the inconvenience I sent this information due to negligence and stole personal identity and file attached documents and stole fraud from my entire family behind these different images or photos there is information or recordings or written by witness have a good day sorry for the inconvenience having to do everything this report.”
9:00 AM - 5:00 PM
865 S Indian Hill Blvd, Claremont
Banks
“I created a business account at this branch today. The branch manager Lamarr is a true professional. Due to the unique requirements of the nature of my business, this process took three hours. In creating my account he was meticulous, insightful and patient. Lamarr has prepared my business for success and growth in 2018. I have every intention on returning to this branch for my Home loan and Investment needs.”
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“The girls at US bank are awesome and the Branch Manager Taylor Navidad goes above and beyond. I'm happy I switched my business over to US bank from Wells Fargo down the street.”