JS West Propane in Colfax has garnered positive reviews for its excellent customer service and reliability. Customers appreciate the kind and personable staff, including both office personnel and delivery drivers. New residents have found the team particularly helpful in answering questions about propane. Many reviews highlight the quick response times, with one customer noting a technician arrived within 20 minutes to fix a water heater issue at no charge. Long-term customers express satisfaction with the company's consistent service over the years, even during challenging winter conditions. JS West Propane is praised for providing a refreshing experience with live customer support, making it a recommended choice for anyone seeking a propane provider. Overall, the combination of professionalism, helpfulness, and respect from the staff contributes to a highly positive experience for customers.
Kaylee was amazing and made the process of unlocking and filling my tank smooth ! Both technicians that came out were very kind and personable! As a new resident up here & never having propane before, I had lots of questions and they were all answered quickly! Overall an amazing experience! :-)
April 2025
We have been with JS west for about 3 years now and every time I call they are so kind. They always give me an actuate time frame of when I’ll expect my delivery and the drivers are always so respectful when they arrive.
September 2024
I've always had outstanding and professional customer service from the office staff (Kaylee and Amber) as well as the drivers (Mark, et.al.)
