Suburban Propane

Propane
Hours: Suburban Propane has a long history of providing reliable propane installation and delivery services for both residential and commercial customers, with over 95 years of experience. The company is committed to serving communities in Central Ohio, Nevada, and parts of California, including Placer, Yuba, and Sutter counties. Customers appreciate the excellent customer service offered by the office staff and field technicians, especially during urgent situations like leaks. For instance, a team from Grass Valley responded promptly and professionally to a valve leak, thoroughly addressing the issue and proposing long-term solutions, which left customers very satisfied. Many customers rely on Suburban Propane for their safety and peace of mind, especially when dealing with issues like leaks that can be nerve-wracking. The company’s team is described as thorough, supportive, and dedicated, ensuring safety and proper service. However, some customers have experienced difficulties with service calls, noting that the callback system can be unresponsive and that calls may go unanswered after long waits. Overall, Suburban Propane is seen as a dependable company that prioritizes safety and customer needs, with local teams going above and beyond to provide personalized and professional service despite occasional challenges with communication.

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1. Grass Valley, California