Ashley Store is a retail chain that offers a wide variety of signature home furniture, decor accessories, and mattresses. Customers often appreciate the friendly and welcoming atmosphere at the Colma location, where staff members like sales associates and managers are described as pleasant, knowledgeable, and eager to help. Many reviews highlight the excellent customer service, with staff going beyond expectations to ensure satisfaction. One customer noted that a sales lady greeted them with a smile and engaged in friendly conversation, even discussing spiritual topics and praying together, which made the experience memorable and meaningful. Another reviewer traveled from San Francisco, praising a manager named Leon for his exceptional assistance and willingness to go the extra mile to ensure satisfaction. The quality of the furniture is frequently praised, with customers mentioning that the pieces are stylish, high-quality, and fit well in their homes. Delivery services are reported to be prompt, with items arriving in perfect condition. Some reviews mention specific staff members, like Rose, who was described as helpful, kind, and professional, making the shopping experience enjoyable. Despite some negative comments about aggressive sales tactics from certain associates, overall, customers express high satisfaction with the store’s service, quality, and friendly environment. Ashley Store remains a popular choice for those seeking stylish, high-quality furniture and accessories for their homes.
Rose and the manager were extremely helpful! They were very kind and not pushy.
July 2026
Rose was exceedingly and above expectations! Very friendly and concerned about my needs. She took the time to explain every detail of what I had questions about. The store was clean and the other person of whom I forgot his name, sorry, was nice and friendly also. I would recommend this store anytime.
July 2026
Very happy I decided to bring my family here at the store. They got a very nice dinning set and a good sofa
