Serramonte Kia serves customers from across the San Francisco area. They provide a vast selection of new and pre-owned vehicles, exceptional car care, and customer service with a smile, committed to providing amazing customer experiences. Reviews highlight that the service department is amazing, with a quick turnaround and super attentive staff. Many report a really good experience, with friendly staff and a smooth process from start to finish, making them feel well taken care of. Specific visits for recalls or service are described as efficient and on time, sometimes completed faster than anticipated, with the dealership kindly providing professional shuttle drivers. Making an appointment is easy. Some feedback suggests areas for improvement, noting that customer service can feel cold and not welcoming compared to other experiences, and that service communication regarding maintenance recommendations and package details could be more consistent. Overall, many customers are thrilled, express thanks, and state they will continue to do business with and recommend Serramonte Kia.
Thank you Anthony and the Kia team for being so helpful in our car leasing experience, and being so kind and generous to our family! We’re very happy with our new Kia Telluride!
December 2025
Easy to make appointment. Easy to get on place, customer service really exelente and services totally essential. Thanks make a difference.
November 2025
Great service, quick turnaround and a car wash to boot!
