Serramonte Kia serves customers from across the San Francisco area. They provide a vast selection of new and pre-owned vehicles, exceptional car care, and customer service with a smile, committed to providing amazing customer experiences. Reviews highlight that the service department is amazing, with a quick turnaround and super attentive staff. Many report a really good experience, with friendly staff and a smooth process from start to finish, making them feel well taken care of. Specific visits for recalls or service are described as efficient and on time, sometimes completed faster than anticipated, with the dealership kindly providing professional shuttle drivers. Making an appointment is easy. Some feedback suggests areas for improvement, noting that customer service can feel cold and not welcoming compared to other experiences, and that service communication regarding maintenance recommendations and package details could be more consistent. Overall, many customers are thrilled, express thanks, and state they will continue to do business with and recommend Serramonte Kia.
Felipe was extremely nice and helpful! As was I think his manager maybe who helped me finalize the papers at the end. He was great as well. I love the car trying to get all set up on Kia connect right now. I will surely recommend your dealership highly
August 2026
Great service and left my car super clean! I visited this location to service my car for the first time and the best part was they were able to take me the morning after I called unlike other Kia locations I’ve been to. Shout out to Alvaro for really hooking me up!!
December 2025
Thank you Anthony and the Kia team for being so helpful in our car leasing experience, and being so kind and generous to our family! We’re very happy with our new Kia Telluride!
