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“Sarah is a really helpful postal worker. She’s friendly, knowledgeable, and really works hard always with a smile.She goes out of her way to solve any issue and a real credit to the USPS.”
“I've never seen such a small post office with such a huge presence. The employees here are beyond amazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!”
“My wife and I have utilized the Diamond Springs Post Office for nearly 20 years and have received excellent serve during all that time. The staff at USPS Diamond Springs has always been friendly and helpful. We are grateful for their fine service.I am dismayed to read the negative reviews here. It seems that some of them have been written as reviews of the USPS in general, not this specific post office. Also, regarding the allegation of Diamond Springs Postmaster being a thief, that is both preposterous and completely uncalled for. Pam is a wonderful person and an fine Postmaster and deserves nothing but kudos for her efforts. Thanks you D.S. USPS for your most excellent service!”
“The last several years the front office staff has been outstanding...great service, friendly and helpful. Our current mail carrier Eric is the best mail carrier we have ever had. Keep up the great work....it is appreciated.”
“My family, like many others, completely relies on the USPS, particularly the Placerville branch, for assistance with our small business and for purchases of medications and other items. Even though the customers around us can be extremely rude to the workers, we have always received kind and considerate treatment. We value and thank you for your contributions to the community. Cary and David, you two rock!”
“Very nice and helpful staff. After putting in a forward request, we were going to drive out there to pick up what was in the box. (website said it could take a couple of weeks). Before going out there, i decided to call and found out that they got the forward request and they did not have any mail there for us. Saved us a trip to Pilot Hill and back”
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“Tiny Post Office but with easy parking in the front for 1 car. My mail got to where it was supposed to be in 1 day when I used express. Nice service. Seems to be a historical location.”