“The kindest, most patient people you can imagine. A business I travel 30+minutes to get to because their service is that great. A special shout out to Nancy who went above and beyond the call of duty. This is the type of business we all need to support.”
“I’ve had a P.O. box here for about a year and have always loved my interactions with the staff. Everyone has always been very friendly and efficient. One time they did misplace a package of mine but quickly found it and offered to cover a couple months of PO fees in order to make up for it. I have used them to ship packages, and they are always very quick and helpful. Will definitely keep coming here in the future!”
“My wife and I have utilized the Diamond Springs Post Office for nearly 20 years and have received excellent serve during all that time. The staff at USPS Diamond Springs has always been friendly and helpful. We are grateful for their fine service.I am dismayed to read the negative reviews here. It seems that some of them have been written as reviews of the USPS in general, not this specific post office. Also, regarding the allegation of Diamond Springs Postmaster being a thief, that is both preposterous and completely uncalled for. Pam is a wonderful person and an fine Postmaster and deserves nothing but kudos for her efforts. Thanks you D.S. USPS for your most excellent service!”
“I just returned from mailing a package at the Shingle Springs Post Office. The employees are always helpful and have cheerful attitudes. I really appreciate this post office!!”
“Sarah is a really helpful postal worker. She’s friendly, knowledgeable, and really works hard always with a smile.She goes out of her way to solve any issue and a real credit to the USPS.”
“I've never seen such a small post office with such a huge presence. The employees here are beyond amazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!”
“I called this location on accident, and a person actually picked up and attempted to help me.
When I call my actual post office in Georgetown, Texas I am routed to a national line, put on hold for thirty minutes, and given no actual help.
Y’all don’t know how good y’all have it. I wish this was my post office. ?”
“I love that this is my post office! The ladies who work here are so kind. They always offer to carry out my packages if I have my small kids in tow. They go above and beyond!”
“The southeast Asian woman (Indian) who assisted me at the Placerville post office was kind, patient and helpful. There was a very long line of customers with only two clerks. Both clerks were handling the crowd with speed and kindness.”
“Huge shoutout to Tiffany at the UPS Store! I needed to manage a shipment for a Facebook purchase that was dropped at the store by the seller; being shipped to me. She made the entire process incredibly quick and easy. I just called in, gave her my details, and she took care of the rest. Amazing customer service!”