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10AM - 3PM
2160 N Arrowhead Ave, San Bernardino
Post Offices
“I love this place Sherryl Lynn I think her name is a sweetheart and always willing to help. Only thing I wish is for the post office to hire more workers. I would highly recommend going there anytime before 3pm after 3pm it gets very crowded. Overall my go to post office”
“⭐️⭐️⭐️⭐️⭐️
I’ve always had a great experience at the Post Office on Arlington Avenue (92504). The staff is courteous, knowledgeable, and efficient, even during busy times. They’ve helped me with everything from mailing packages to getting passport forms, and they always do it with a positive attitude. The line moves quickly and the service is reliable. A well-run location that I trust for all my mailing needs!”
“Came in today to have some mail shipped to Texas. Eba was very helpful seeing i had no clue on what to do. Thank you Eba :) Very small office with minimal space. Not much parking available.”
“Such a beautiful old historic building. I went in the other day asking for a change of address. The attendant said there were no change of address forms. He completely forgot to mention it was possible to do it online. ? I got the feeling...(I might be wrong) he was just among excuses and really didn't care. Because the USPS attendant smirked. I prefer going to UPS store...whether they don't smirk.”
“The workers are always very helpful and always nice! Thanks for always providing me with such amazing service! There’s customers that walk in and feel entitled to quick service but if they only wait five minutes they will get to you. The world does not evolve around you. Thanks again from the bottom of my heart”
“I’m so glad for this postal service! I have been having trouble changing address for my baby as she is no longer a minor and has no proof of address. The gentleman that helped us out was his day off and he went above and beyond to help us with this matter. I am so grateful for people like him that value their work and deliver great service! This for sure is my go to usps service from now on!”
“Since it’s tucked away in a gift shop, it’s great for locals to do a quick package/mail drop off or pick up. I’ve only had to wait once since coming here for a year, and it was just a line of 3-4 people just because someone had a complicated package.
So I find this location to be much faster than some of those bigger locations. Also the staff is extremely friendly knowing the customers are all probably locals. Also the location being next to Ralph’s makes running mail errands convenient.”
10:30AM - 2PM
4560 Hallmark Pkwy, San Bernardino
Post Offices
“Mostly excellent, but someone at the counter gave my package to someone else using only the delivery notice. Because of this, they're now asking for I'd before handing over the goods. The vendor sent a replacement at no charge.”
“The staff is friendly and fast I’ve sent packages out with no problems and even got my passport here and it was fast and easy , I live in Loma Linda and my mail is always good ?”
“Our mail carrier goes above and beyond. Carolina doesn't just deliver the mail she has provided great customer service by understanding our needs. We will usually close early on Fridays and she makes every effort to deliver before we close. Their job is not easy work, dealing with the elements, people with dogs, traffic, you name it.
So are lucky to have her assigned to our office.”
“They are usually very helpful when I go in and I am attended very very quickly they are very nice to me an recognize me and always compliment me when I go in and say that I smell nice and notice when I change small details about my appearance they always offer polite compliments to me and I have always received prompt service here every time I have gone and they have given me tips regarding ways to ship and in some cases they have helped me with strategies to tape my packages ? so the innards of the boxes that I am shipping do not fall out which I appreciate them greatly for it.”
“30 plus years! This little post office has been one of my best business partner. I have fought hard to keep this location open and safe, I appreciate the friendly, hard working staff.”
“I would like to first say thank you to the post master that came out to the front to assist me with what was going on at the counter with a postal worker . He came out look thru the computer did what he had to do so I was able to pay for my P O Box and go on with my day . With no late fees . Gracias , I did not catch your name . You know who you are . Handled the situation like a Boss .”
“I've been coming here for 6 years, 2-3 times a week and never once had any issues. The staff has always been real friendly and helpful despite rude customers. They tend to be the ones that came unprepared so of course it's the employees fault. ? Take the negative reviews with a grain of salt.”
“Had a wonderful experience here last week when I went in for Passport service. Alma was great, she was so kind and friendly and extremely helpful. Front staff was nice greeted u with a smile. Will definitely be back . (Customer Service Matters.) Thank you Alma.”
“After having a bad experience with United Postal on Boulder Ave, customer service, Mauricio went out of his way to assist me with my passport renewal. He is very articulate, very knowledgeable, very friendly and gives the best service. Thank you Mauricio, I appreciated your assistance.”
“It's like any other government employer(Many customers, not enough employees! Lines long wait times. I guess it's too much like right for feds to ensure goodcustomer service. I mean no harm, but the public needs quality service from ALL employees and employers. Please smile sometimes, it won't hurt, I promise.I thank you for your service.”
“Lot of bad reviews here for things out of this post office’s control. Don’t complain about long lines, they’re understaffed and work as efficiently as possible from 4am until 10pm. Complain to your senator if you want something done about the lines so more money goes to Usps.Helpful tip, research what you can do online, print your postage, save your time.”
“Judith at USPS went above and beyond to help us during our visit. Her professionalism, patience, and willingness to go the extra mile made the entire experience smooth and stress-free. It’s rare to come across such exceptional customer service. We highly recommend this facility thanks to Judith’s outstanding support!”
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“My daughter & I always go to this Post office, she makes hand made keychains and when she ships them this is where we go...
They are friendly and very fast.”