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“I came from another store because they did not have what I was looking for, in this location they have a wide variety of phones and accessories, multiple options to choose from. Nice people.”
“Jordan was amazing, he helped me sign up for spectrum & got an upgrade for my phone ! He's very friendly & knowledgeable! Stop by and ask for jordan”
“Came in for a phone replacement and was immediately helped by a gentleman named Armando. I'm not very tech savvy so I was very relieved when he took care of all the technical things that had to get done. Not only do I appreciate his kindness and patience but also him going out of his way. Again thank you Armando I will definitely be coming in and making this metro store my main store.”
“I want to start by saying thank you to Natalie the employee who help me at this location. She was so helpful when I got my phone in September and help me with my screen protector today. Everyone at the store is always been very kind and helpful. I've had a very different experience at the other T-Mobiles in the area. This is the best store, come here 1st before other locations.”
“I had the best experience ever at this location and it’s all thanks to Brando!! He was very helpful and has amazing customer service skills. I would definitely recommend coming to this location and asking for Brando.”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“I was hesitant in my decision when I initially walked into the store. Bethel greeted me as she walked towards me and asked how might she be able to help. After a while she helped make the best choice for me walking out of the store with my purchase. In all, a smooth transaction.”
“I had a fantastic experience with a T-Mobile Expert who went above and beyond to help me reclaim my original phone number from Spectrum. Thanks to the incredible assistance of Michelle L., recommended by her store manager Carlos, my family was rescued from the issues we were facing with Spectrum declaring our phones as "incompatible" with their network. Michelle L., you are truly amazing and I am so grateful for everything you did for my T-Mobile account. Working with you was the best experience ever, as Carlos rightly mentioned, you are his best!”
“I couldn't be more impressed with the incredible service and prompt support provided by Psychz Networks. From the moment we signed up, their team has consistently exceeded our expectations with their professionalism and efficiency.
Their server hosting solutions are top-notch, ensuring our servers and applications run smoothly and without interruption. Whenever we've encountered an issue or needed assistance, their support team has been there in a flash, providing quick resolutions with a friendly and knowledgeable demeanor.
It's rare to find a company that truly goes above and beyond for their customers, but Psychz Networks does just that. We highly recommend their services to anyone in need of reliable and responsive IT server hosting. You won't be disappointed!”
“I am extremely happy with the service I get here. They're very helpful and listen to your issues and also always a genuine smile. I'm very grateful to them.”
“Don Pierson and Robert are both great professionals! They faced a difficult installation, yet did a great job! Tierzero Business Internet speed is really, really fast!!!”
“I love my Colocation America! Their service is amazing - I recently installed the system and it went wonky on me. Konner Rojas came out, changed out some of the equipment and made sure that all the computers and devices were running fabulously fast!”
“Great experience! Ernesto was so friendly and very informative while he helped me through my purchase of an iphone 14. I will be coming back to this T Mobile if i have any future problems or concerns. Great customer service care.”
“Hector Valdovinos-Montero was amazingly patient and knowledgeable. He guided us through the phone purchase process with complete professionalism. My husband and I have absolute confidence in his advice and service!
Since I always post when I have terrible experiences, I wanted to take the time to recognize fantastic service as well!”
“This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!”
“Shirley and Nicole are the best! They have helped me out when I was having issues with my internet! I can’t thank them enough they went above and beyond for me, and I really appreciate it. I highly recommend this company!”
“The prices are not so good, they always charge for activation. It is better to buy online and activate it yourself. It is cheaper. The store is only to see the models.”
“I switched from Comcast and couldn't be happier. XO Communications worked with my building to plan the install and once installed, the gigabit fiber is awesome. My interactions with customer service were great and the installers Larry Moore and Wayne Tzeng were super friendly and really know there stuff. I wish they could have stayed longer to talk but they already spent several hours getting the building ready. Wayne, hope you had a great trip to Japan! Highly recommend XO Communications!”
“I just want to show my appreciation to this store and their team , I walked in not knowing nothing about t-mobile but heard so many good things about this wireless company . From being greeted as soon as I walk in the door from the friendly staff to being walked through about different plans and services they offer amazing promotions on phones , I got a free Samsung 25 just for switching over !”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“Great store agent Joshua!!! From the moment he picked up my call... ge was polite and accomodating. When i visited that same afternoon he took my trade in and told me about promos going on? I got my dream S24 ultra violet ❤️?He will forever be my Tmobile agent !!!?? Great location and also the other reps there are friendly and knowlegeable.You made my day better ❤️❤️❤️”
“Excellent service with the worker, friendly, sociable and attentive.
Compared to the previous ones who provided us with the service, he was the only one who gave us the help we needed.”
“Customer service is phenomenal here! No wait time when I walked in. Everyone is greeted as soon as you enter. Ray and Jose went above and beyond in helping me trade my phone in and activate a new line. Great deals! I received store credit and walked out with fast charging cables, accessories, and a watch for my daughter. Starbucks next door is a lovely plus too. Definitely my go to store from now on!”
“Came in here and I was greeted by some really nice young lady. She helped me out with some problems I was having and helped me out getting another phone at a really good price. :)”
“Found Rudy on yelp. Very friendly and honest good work. Showed up as promised and walked out the job. Told him my preferences on camera routining and he nailed it. I would highly recommend him. Thanks again Rudy! Pleasure meeting you.”
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“This afternoon I stopped off at the Verizon Store located at 5438 Whittier Blvd. City of Commerce to see if I can get some assistance on my Smartphone. My phone had not updated my incoming messages or emails since the day before.
I was immediately greeted by Jessica who offered to help me with my phone. Within a few minutes, she was able to power off and then power back on my phone and my messages and emails updated. Jessica also showed me how to power down my phone in case I have the same problem again.
Thank you Jessica for your Outstanding Customer Service!
David R.”