Verizon's store located in Commerce, California, offers a wide range of mobile and 5G home internet services. Customers appreciate the convenience of online appointments and orders, with options for in-store pick-up, free 2-day shipping, and express lockers. Many reviews highlight the excellent customer service provided by the staff. Jessica is noted for her sweet and patient demeanor, while Miguel effectively assists with billing issues. Hernan and Ulisis are praised for their knowledgeable guidance during the process of obtaining a hotspot, making it a stress-free experience. However, there are some concerns about staff efficiency, as one customer experienced a delay due to a lack of stock and perceived laziness from a staff member. Despite this, overall, customers express gratitude towards employees like Marcellus and David G, who are recognized for their thorough explanations and helpfulness in resolving issues. Many recommend the store for its attentive service and knowledgeable staff, making it a reliable choice for mobile and internet needs.
There customer service was A1 Jessica was so sweet and patient with me and my daughters and her boss Miguel , helped us out on our bill ! I highly recommend this place ?
July 2023
Excellent service from the staff, only the plans are a little unfair for clients who have few lines.
April 2023
Hernan & Ulisis and we're fantastic. Hernan walked us through the entire process of getting our hotspot and we had a great time. He kept it stress free and was very knowledgeable! Thank you guys
