Bath & Body Works has been creating popular scents for over 20 years, offering a wide range of fragrant products such as body lotions, shower gels, and 3-wick candles. Customers appreciate the variety and quality of the products, which make great gifts or personal treats. The store staff are often praised for their helpfulness and friendly service, providing a personal shopping experience and assisting customers in finding the perfect scent or gift. During special sales events like Candle Day, shoppers have enjoyed significant discounts, with prices as low as $9.95 for candles—one of the lowest in years. Customers often arrive early to beat the crowds and find the store well-stocked and organized, with employees actively helping and offering useful tips, such as signing up for app discounts and perks. However, some customers have experienced issues with online orders, such as canceled pickups without notification, though staff like Liz have gone above and beyond to resolve these problems and ensure customer satisfaction. Promotions such as buy three, get three, do not include travel-size items, which some shoppers find disappointing. Overall, Bath & Body Works is known for its friendly staff, quality products, and exciting sales, making it a favorite shopping destination for those seeking fragrances and candles.
Pay attention to the sales, great selections and super sales day!
December 2025
Associate Shawnee helped me pick out some gift candles. She has a fun personality and made my shopping experience so much fun.
January 2025
I had such a wonderful experience! The staff is super friendly and incredibly helpful. They always suggest new products that perfectly match my style. Plus, the rewards program is fantastic ! Thank you for everything—keep up the great work!