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January 2024 by Bethany Hyatt
It's a stand in the middle of mall walk ways, the staff person stuffing the animals didn't know how to sew, so , it took almost 45 min to wait for a staff member that could sew
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January 2024 by Milan Moravec
TooToo expensive
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November 2023 by genevy Perez
I love it
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October 2023 by Harley Quinn
Dewg (Deug? Not sure on spelling sorry) and Natalia were so amazing! They both went above and beyond to help me with my broken sound button in an old build a bear and assist me in getting a replacement.
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July 2023 by Melia Brady-Smith
Absolutely love my little toothless stuffy. Very great customer service really sweet ritual before putting a heart in your creation. They also offer scents for your stuffy and different outfits, sunglasses and birth certificates for your creations! I also find the little backpacks for your stuffy very very cute!
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June 2023 by candy gurrl
I wanted to take my daughters here for there Birthday. I thought it was a store. They have a booth in the mall. It turned out good anyways.
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April 2023 by Roberta Slipper
Friendly staff.
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November 2022 by Darwin P.
I remember hearing about Build-A-Bear growing up, but never visited one, nor did I get anything from there. But it called my attention when I was at the Sunvalley Mall, and was thinking for a gift for my girlfriend. I was helped out by a young lady named Faith (I think), and she was very patient and nice. I decided to get the classic teddy bear, and I went with a princess theme. After the clothing stage, you can put a voice for your new friend. It can be up to 15 seconds and get a preview of how it sounds. You can retry as much times as you need. It's been a year and a half and Princess it still with us! After a year, I updated her, came back here and gave her a new fit and a new voice. I saw online you can buy a closet for your bear; I gotta get that, especially since Princess now has 2 fits. When you look for it, the Build-A-Bear is in the middle of the mall, in the first floor. Definitely check it out if you tryna get a gift for a loved one
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October 2022 by Ray V.
Went to get a plushie because I needed to heal my inner child, haha! Got a super-soft frog with a strawberry scent, and my friend got a pastel cat with a cotton candy scent! The guy that helped my friend and I fluff up our bears was super nice and funny. I'll definitely be returning to buy some more friends for my new frog :) (his name is bob btw teehee)
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October 2022 by Babe City Bambina
I've come here twice this past couple months with my daughter and we just have a friggin blast! Evee( I hope I spelled it right) is always such a sweetheart and such a big help. , They're usually there with one other team mate and that's it and they really makes it worth the time and money spent so thank you especially to Evee for being super awesome at helping us bring our bears to life. Evee always fluffs the perfect stuffing for you so make sure you thank them greatly ?
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October 2022 by dana s
Cute doll clothes
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September 2022 by Aloice
A bit small but at a convenient place to stop by and get a plushie, all of the employees were really nice and helpful
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January 2022 by Donna G.
We just had the worse experience ever with build a bear. Ive been taking my grandchildren to build a bear for over 22 years. I took my 6 year old twins today. The lady that was helping us was very kind and let my grandchildren do all the fun stuff. After awhile another lady came (with an attitude) and got mad at me for being in her chair. She was waiting on nobody. She said get out, its my chair. Then just total attitude after that. She said put your mask over your nose (it was) then yanked bear out of my 6 yo grandsons hand and told us to leave. Your employee has issues. All i did was sit as i am old.
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December 2021 by Liceee
A bit small but at a convenient place to stop by and get a plushie, all of the employees were really nice and helpful
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July 2021 by Dionne C.
Headed here for a birthday gift for one of our favorite people. She's turning 5, loves pink and animals, so we knew we could find the perfect gift here. The staff was incredibly friendly and helpful at this location. Their selection is limited, but we expected that seeing that it is a kiosk and not a store. Walked away with Daisy Rainbow Sprinkles the Bear for the birthday girl. I'm sure we'll be back.
