Lowe's ProServices is a popular choice among customers for their home improvement needs. The store is well-organized, with a great selection of products, from seasonal items to tools, both large and small. Customers have praised the excellent customer service they have received, particularly from the staff in the garden and appliance departments. One customer had a positive experience with a sales associate named Joe, who helped them find the right tool box for their needs and recommended they apply for a Lowe's credit card, which saved them an additional 20% on their purchase. Another customer, Arsenio, had a great experience with the store's tile and floor department, where the staff member, Yost, was extremely knowledgeable and provided excellent service. The store's location in Concord, California, has also been a draw for customers, with many praising the convenience and the staff's willingness to help. One customer even drove over an hour to visit the store, impressed by the large selection and the staff's friendliness. However, not all experiences have been perfect. One customer had a frustrating experience with the garden center, where the staff seemed uninterested in helping them find their misplaced cart. But the customer did note that the assistant manager, Saffiya, was very helpful and knowledgeable. Overall, Lowe's ProServices has received positive reviews from customers, who appreciate the store's organization, selection, and the exceptional customer service provided by many of the staff members. The store has become a go-to destination for home improvement needs for many customers in the area.
The way better option versus the orange big-box.This will be my go-to store. Great customer service, well organized, and they have 8-foot trucks available for rent at a rate of $20 for 3 hours (plus deposit).Purchased all my counter tops, cabinets, and bathroom fixtures for my home remodel. I will be shopping here in the... read full comment
April 2023
These cats were not very helpful when I asked them for it. In fact, they ran away when I approached them and then glared at me. So rude! To be fair I gave them one extra star for being fluffy.
December 2022
Not perfect, but worthy. At least the staff has some knowledge. Go to their competitor & become grateful.
