Palm Lake Apartment Homes
Apartments
Hours:
780 Oak Grove Road, Concord CA 94518
Hours
About Palm Lake Apartment Homes
Palm Lake Apartment Homes offers a quiet, resort-like setting with lush landscapes, manicured lawns, shady trees, and shimmering lagoons. The beautiful property features pleasant pools, a fitness room, and jacuzzis. The location is excellent, within walking distance to restaurants and shopping, and close to BART. The community is nice for hosting friends, residents are friendly, and many feel safe there.
Resident experiences vary. Some units are renovated with upgrades like nicer flooring and in-unit washers and dryers, while others show signs of rushed work, such as paint splatters. The quality can be a matter of luck. Issues noted by some include thin walls, occasional package theft, and shared laundry facilities that are expensive and often have machines out of service. Some have encountered maintenance issues like AC leaks or initial pest problems, though these are reportedly addressed.
The staff and maintenance team receive consistent praise for being wonderful, friendly, knowledgeable, helpful, courteous, and professional. They are noted for providing superior service and promptly responding to requests, making residents feel at home. The property management is seen as performing upkeep and repairs.
Overall, many residents are happy and would renew their lease, enjoying the forest setting, animal-friendly environment, and amenities, though some feel it is not the best value for your dollar.
Most Recent Reviews
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September 2026
edit: Hello I wanted to shout out the management team for being responsive and attentive. I wanted to give a special thanks to Samantha. During the application process she was super helpful and patient as I had hiccups with my email. She made the application process very easy and made me feel very welcomed.
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September 2026
Samantha has been so supportive throughout the application process and answering all of my questions and even after move in! Maintenance team is great too, same day support for maintenance needs.
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September 2026
Leasing Agent Samantha Carcano made getting set up here a breeze, very much appreciated.
More Comments(120)
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