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March 2024 by Paul Tawfik
The security cameras here are FAKE. Zero security and plenty of crime. I discovered this after my car was broken into (in the gated garage). There was a "security camera" pointing at my car, but the Palm Lake Apartment management kept evading any kind of investigation. They weren't willing to check the camera at all. Upon closer inspection, I found out that the camera wasn't connected to anything. It's safer to park outside of the parking garage, because inside the garage criminals can go around as they please given that there's zero surveillance.Also they'll try to charge you an illegal $150 cleaning fee when you move out, even if you leave it in the same condition you received it. Be ready for that if you have the misfortune of renting here.
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February 2024 by Gerry Porcaro
My partner and I are thrilled to have found such a convenient and beautiful place to live! The grounds are kept beautifully, the apartments are spacious and affordable, and the employees here are all efficient and helpful. It’s an older building, yet still holds onto its charm! Thank you Kimberly, Zimori, and Sage!
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February 2024 by Aaron Edington
I highly recommended Niche (Leasing Consultant) for your initial meeting with Palm Lake Apartment Homes for the following reasons:She tailors your orientation experience based on your needs rather than a transaction/commission/quota.As such, the review of the apartment, lease, parking situation, any fees, concerns, questions, move-in date issues, and family vs. individual needs were adequately addressed at the time of the visit. (True Expert)Following the visit, there is no pressure, but the appropriate follow-up to see if interests align and if any follow-up questions need to be addressed.Thanks, Niche!
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February 2024 by jackson cardinal
Just moved in! My neighbors are friendly, the building is clean and the staff is wonderful! I really felt like I've found a home here.
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February 2024 by Jesús armando Ascanio alducin
Very good property, the new cleaning guy does his job very well, the hallways and laundry are always clean and smelling very good. In the 5 years that I have lived here, it is at its best.
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February 2024 by Ross Barturen
I only have great things to say about the management team here… the premises are very well maintained and I’m very pleased with the level of service they provide whenever there’s an issue or a question. The manger (Cruz) is very helpful and always willing to listen to any concerns I may have.Christian from maintenance is really awesome too! Great work! Keep it up! I love living in my apartment!
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February 2024 by Jeysi Vaquedano
Palm Lake apartments has been a wonderful home for my family and I this is our 3 year living in this wonderful place we call it home. The management team are great people specially Kim Arzadon she’s such great human being who cares and goes beyond, her work I have the privilege to go to her and I know I can count on her, living here and having her be part of this experience has been awesome.
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January 2024 by Randy Haight
I have lived here for 5 years and really appreciate the new management and maintenance staff we deal with... Zimry, Cruz and the rest of the maintenance team are the BEST!!!... Whenever we have an problem or a need, this staff responds quickly and urgently, often fixing and giving more than we requested... They deserve 5 stars for the exceptional service they provide, and I highly recommend this complex!!!Randy Haight
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January 2024 by Laura Short
Palm Lakes maintenance staff is the absolute best.Always responsive and reliable each and everyone of themLaura Short
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January 2024 by Jay E
Five stars for the maintenance team. They’re amazing!
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January 2024 by Kathryn Risoen
Moved from a studio to a 1 bedroom and I love it. I'm getting used to the geese but that's okay...lol. Maintenance team and Kimberly are the best! Thank you for all you do.
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December 2023 by Luk Arma
Cruz and the guys always taking care of the property!
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November 2023 by Jeff Walker
We spent some time to make this review once was too early to have any conclusions, and now I am ready to say that Palm Lake is an amazing place, since the first day when we visited we had a really good feeling.The staff are very friendly and the maintenance team make a rude difference! They work so hard every single day to keep this place as this review (5 stars) Cruz, Zimri, DARIO and all the team.Last week they was washing all the external stairs to keep the place clean and pleasant, and this is AMAZING!Our neighbors RIGHT NOW is very respectful and follow the RULES! We barely listen any noise that is really IMPORTANT to us, also NOBODY is SMOKING in the units or near to us.The amenities are very well maintained and clean!The price is fair! All units have air conditioner that is awesome! They have laundry room, at this building where we live, is working very good and always clean! Some units have laundry inside, I think those that have 2 bedrooms, would be 100% good if all units have their own laundry machines. But I guess they are working on thatThe location is a PLUS in my opinion, once you have everything basically in front of the complex! 5 min away you have TRAILS and beautiful MOUNTAINS to enjoy the end of the day with a beautiful sunset! If you have lucky to take the View of Mount Diablo you will love. This year we got snow on the Mount Diablo so was awesome (see pictures). For those who come from San Francisco or around, will feel that here is definitely warmer, is very good that Karl the Fog is not around, at the same time you will miss it once some days like today cross the line of 100f, but you get used to it.THE WILD LIFE here is very special, you have visit of many species of Birds, so prepare your camera for good shots ?.Fot those who enjoy Mountain Biking is awesome as well, 3 min away you can acess the Contra Costa Canal Trail and many others ?????Right now I just can say THANK YOU SO MUCH FOR ALL THE TEAM and hope they keep this amazing work!As a Google Local Guide I definitely RECOMMEND this place!!! And I will definitely give an update in 6 months hope for a complement only with positive things. Thank you.
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November 2023 by alataua alataua
Great service and great customer support and great experience. Kimberly the best helping my family feels right at home. Great and beautiful place to live and raise a family. Very clean inside and outside the apartment complex and community. We’re very grateful and excited to call Palm Lake Apartments our new home. Thank you for everything from the beginning to the end. Forgot to mention that the front desk staffs are friendly and helpful plus courtesy and kindness. The first day I toured the place I was very impressed and were happy to witnessed it and lived there now. The maintenances are great and helpful. Myself and my family are very happy and very grateful for the opportunity to lived there and experience all the wonderful things. Can’t thank you enough for all the great things you’ve done.
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October 2023 by Robert Barnhardt
Moved in about a week ago. Love my new place and the property. Cruz and zimri in maintenance were very helpful in helping me move my extremely heavy couch through the balcony. The apartment was very clean and smelled like fresh paint.
