Pet Food Express is a bright, cheery, and very clean store. Customers describe the experience as nothing short of fantastic and beyond any other. The employees are consistently noted as awesome, friendly, helpful, knowledgeable, kind, caring, and incredible. They provide exceptional and invaluable service, often going above and beyond. Staff remember pet names, help find items, offer suggestions and plenty of options, and provide personalized, tailored assistance without pressure. The store is well-stacked with all the options for foods and treats for cats and dogs, including top-notch quality products without junk ingredients. Shoppers appreciate the larger selection of items like litter boxes. The welcoming atmosphere feels like visiting friends, leading customers to travel farther to this specific location and state they will forever and definitely shop there for their pet needs.
Love this store and the staff is the best!! So very helpful
April 2026
The dog wash was immaculately cleaned, we were greeted as soon as we set foot in the store by multiple lovely ladies that worked there & had an amazing experience! The staff is knowledgeable, kind & very sweet & we will definitely be heading over here when we’re in Concord!! This is definitely our new favorite store!
February 2026
Great selection, fair price and excellent customer service by Daniela! She is extremely pleasant, knowledgeable of the entire stores products. She is so helpful and attentive to her customers! Great job Daniela!
