“My daughter and I went in on a lazy Sunday afternoon in hopes of seeing some beautiful birds, but we were surprised to find out that the birds were no longer on display. That’s ok, safety first! Anyhow, the employee Max, exceeded my expectation on what excellent customer service means. He explained the process of adoption, and what they look for in a new family for birds. Not only was he super friendly, but he was also very informative and you can tell this was more than a job to him because clearly he enjoyed what he was doing and he also enjoyed educating the public. There is nothing better than great customer service. Thanks Max! My daughter was able to hang out with a cockatiel and I think she really enjoyed it and might change her mind about getting a love bird. Squiggles was super friendly and we enjoyed every minute of our time at Feathered Follies. Keep up the great work!”
“Our two fur babies get super excited when they get to go for a spa day. The groomers take excellent care of our dogs. They look beautiful and happy when we pick them up. I am very happy with the excellent service they do. Please look into using their services!!! The Lotspeich family 💕”
“The dog wash was immaculately cleaned, we were greeted as soon as we set foot in the store by multiple lovely ladies that worked there & had an amazing experience! The staff is knowledgeable, kind & very sweet & we will definitely be heading over here when we’re in Concord!! This is definitely our new favorite store!”
9AM - 5PM
5288 B Clayton Rd, Concord
Pet Stores
“Such amazing customer service and guidance. Incredibly knowledgeable staff and willing to spend time to answer all of my questions regarding chick integration. Also, the store is small, but very well organized and it's easy to find everything you need.”
“FACETIME IG MY DAUGHTER: Let's see if I won't recognize him again when I pick him up. Lmao ? last time I looked at the clerk crazy wondering why she was handing me somebody else's dog, and it was Nugget ? ? before vs after pic.. oh yeah a big difference. My son just said: ? aww u soo cute with ur haircut.. aww nuggie u look like a little white chihuahua and dam near sound like one too! Im done ?”
“We love Pet Food Express. The team is always friendly and warm, and it has become our go-to place for bath time followed by a treat. Today was even more special because, as we were leaving, we learned about their new Pet of the Month campaign and got to be the very first participants.
Such a fun idea, and definitely something worth asking them about during your next visit!”
“Adopting a 3-year-old Malinois with a challenging past was daunting, but Tailored Dog Training, especially owner Ally, has made all the difference. Maxine spent 18 months in a shelter, and Ally has gone above and beyond to help her thrive. The personalized training program is exactly what we needed, and we've been amazed by the progress. Ally and her staff are not only experts but also compassionate and dedicated. We're so thankful to have found them!”
“Points I earn should go to discounts at the counter not on sale items! This was 1st time I heard I had to have the app to get coupons and I have been shopping there forever!”
“I love the service at VETCO! This time, however, I asked for written prescriptions so I can get my flea medicine for my animals filled at my local pharmacy, and I didn’t Work out like that this time. I’m hoping there’s something I can do about that?”
“Love love love Bandana Rx! Such an easy process to reorder my dog's ongoing meds. They're also very fast in getting an order to you. 100% satisfaction here!”