Public Storage in Concord offers a convenient and friendly storage solution for customers. Reserving a space is free and easy with the online eRental option, allowing customers to skip the counter and go straight to their units when they move in. The location is known for its excellent customer service, especially from staff member Tammi, who is described as kind, attentive, and helpful. Customers appreciate her friendly approach, honesty, and quick assistance, which make the rental process smooth and painless. Many reviews highlight her patience and willingness to answer questions, ensuring customers feel supported and valued. The staff at this Public Storage location has built a reputation for providing personal attention and caring service for nearly 50 years. Overall, the facility is reliable, well-maintained, and offers a welcoming neighborhood environment, making it a highly recommended choice for storage needs.
Tammy is amazing! So helpful and friendly love her smile! My first day of renting my space I left without locking the lock properly, I received a phone call from Tammy within the hour to inform me! Wonderful customer service! I now have two units there! Will recommend to anyone I know who needs some extra space.
August 2025
Patrick was great to work with. He got me in and out real quick, clean facility. Absolutely recommend it.
August 2025
Customer service is excellent. polite and very professional
