The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an experience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person—you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe—all day, every day. The store also offers comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. Overall, customers report a great experience at the Red Wing store in Concord, CA. The service and products are described as the best, with the staff being very friendly and helpful. Customers particularly praise the knowledgeable staff, such as Ronda and Asia, who provide excellent customer service by promptly assisting with finding the right pair of boots, providing information on products and services, and greeting other customers. The store is also noted for its foot mapping machine and ability to suggest different insoles. While one customer didn't find what they were looking for, they still had a positive experience due to the courteous and kind staff. Many customers express their loyalty to the Red Wing brand, citing the quality, style, and comfort of the boots, which remain consistent over the decades.
What a great experience. Ronda’s knowledge made me feel like I now know everything there is to know about quality footwear and caring for leather boots. Thanks Ronda!
April 2026
Had a wonderful experience. Ronda was very helpful and informative, answered all of my questions at the Concord store. Thank you Ronda.
March 2026
Never disappointed going to the Concord store. Rhonda was my salesperson and went above and beyond to get me the boots I wanted in a timely manner. Thanks again! Keep up the fantastic customer service!!
