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“Stopped in while in Concord to check out camping gear, and wow — what a great find! The team here is fantastic. The gentlemen working were quick to help, knew the store well, and gave spot-on recommendations. The manager on duty went above and beyond, making sure we left with exactly what we needed and a great deal to match. It’s rare these days to find a store that delivers excellent products and genuine customer care. We’ll definitely be back!”
“REI is always clean, well stocked, and full of helpful and friendly employees. Andrew in the shoe department was especially helpful today and had some great recommendations!”
“Recycling sports equipment is the best. Saving items from landfills. Just need better prices! It used to be competitive with thrift stores but now it's not.”
“Steve is super friendly and a great character. He knows his stuff and was a pleasure to do business with. I brought in my own ball to have drilled and he did a great job! He asked me questions about my bowling style and skill level and took his time to do things right. It was overall a very fast process and I will definitely be returning in the future with other balls!”
“I was in this store on 1/25/24 at about 3:30 pm, ALL of the staff on the floor were warm, helpful, polite, and engaging. Best customer service I've gotten in the 5 years I've lived in California.”
“This location is the BEST! The employees are all friendly and very knowledgeable at their job. They all helped me find a pair of shoes quickly that fit me perfectly. The other 2 stores I went to had no idea about customer service or about shoes. Thank you Deepti !”
“S/O to my people at LIDS at the Concord mall for their GREAT customer service as well as providing my niece with a Fire custome snapback!!!! S/0 to my man's Dustin and Maddy!!!! Love”
“Trevon helped me in the JD store at Sun Valley Mall. He had had great customer service, he was patient and friendly. I had to come back the following week to purchase because I left my gift card, when I returned, Trevon was there, remembered me and what shoe and size I needed. I appreciated his excellence customer service!”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“Super chill atmosphere, and the lady who helped me was very attentive and direct on what to do and what would work for my feet. First time in my life wearing shoes that support me. You will find exactly what you need here.”