REI has changed alot over the years. Employees still nice and have knowledge of what they sell. Concord store appears small and crowded. I went for shoes and selection in my size is small. I like to get a pair of hiking shoes with my dividends. I got a book instead. Will get pair of hiking shoes later.
March 2024
I would like to thank Jonathan in the shoe section for helping me and my family. He answered every question we had and gave us very useful information.
December 2023
Great people who can help you get geared up for whatever you're up to. Nikki got me set up with a properly sized backpack, and everyone else was super helpful helping me pick out gear for an upcoming backpacking trip. I highly recommend this place to anyone who's looking for some good advice.