The Floor Store is Your Bay Area Flooring Authority, offering a unique selection from carpet to hardwood, laminate, waterproof, and luxury vinyl tile, along with area rugs and services for kitchen and bath countertops, home design, and installation. Customers report the most amazing and incredible service, with staff described as prompt, helpful, super professional, always happy to help, and extremely responsive. Employees are noted for taking amazing care of clients, treating them as a top priority, and holding their hand through the entire process to make everything simple. Installers are highlighted as very fast, clean, and extreme professionals who do great work. The store resolves any significant issues in very short order, going way above and beyond. Customers are super happy and highly recommend The Floor Store, praising the reasonable price and outstanding quality of the flooring, which makes for a dream result.
Daniel at the Concord store was very helpful in finding an obscure floor trim that I needed. He went over and above in his search. He was very friendly and professional. I highly recommend him!
October 2025
These guys were terrific! I was unsure about my needs and the sales staff showed me around and helped me make my selection with their varied products. Thanks floor store!
August 2025
Was told from Santa Rosa store to drive all the way out to Oakland … drove all the way there for nothing…
