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June 2024 by Jamil Rehman
Lunch time is 1:30pm - 2:15pm, the pharmacy staff came at 2:30pm, 15 minutes late. Apart from that, always long wait time, at least 30 minutes even when you order online and come for a pickup. The reason the staff would give you is they are short staffed.
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June 2024 by Ernie Guerrero
Always long lines, never enough help. This time, I prepaid online to get in and out quicker. Drive-thru closed and have been waiting in line for 30 minutes and waiting. I used to go to the Concord Blvd location, but the front sidewalks are disgusting. Walgreens was always my go-to, but whomever is managing these locations is doing a horrible job staffing and keeping frontage of stores in presentable shape. Changes need to be made!
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June 2024 by Valentina Arteaga
They are inept, terrible service at the pharmacy to deliver some pills, almost an hour?
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June 2024 by Li Za
Everyone in my family and among my friends has had bad experiences with the customer service at Walgreens, and I’ve experienced it too. The staff are incredibly rude and display terrible manners, treating customers with complete disrespect. It's clear that the HR department needs to reassess their hiring process or provide proper training in basic courtesy and professionalism. The current employees behave more like animals than service professionals. I hope this issue is addressed promptly, as it significantly detracts from the overall experience.
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May 2024 by Victoria Ghauri
No restrooms were available after 6 pm.The staff was also very rude
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May 2024 by Syed Mehtab Ali
They are the most poor customer service. The staff here is worst and they have a negative attitude towards the customers. Dont recommend at all. Worst experience. I am going to change the pharmacy at my first periority.
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April 2024 by Bertha Pardo
Everything seems very good to me except I don't like that to pick up your medication there are very long lines and few staff to attend to the area where you pick up your prescription medications.
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April 2024 by Ayoubi Mohammad
Even though a lot of people go to this pharmacy, there is only one cashier most of the time so you have to wait for hours just to get your meds. And the driver through is always closed too.
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March 2024 by Larry G.
The staff are friendly, but they need to manage their duties. It says open at 7am, and I got here at 7:02am, the woman(black) told me they are not open yet, still need couple more minutes. I personally think schedule is set for a reason, the customers expect coming in during the operation hour and I cannot, it is a big deal for me.
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March 2024 by MX FACT
New manager. Males the public bathrooms for employees only.
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February 2024 by Irma Campos
They never have enough staff at the pharmacy, the drive-thru is always closed. If they make so much money and sell medicines so expensively, they should hire more staff.
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February 2024 by Kcirred Thomas
I work as a cashier buy the cashiers at this location, do not want do their jobs. They let customers look stupid so it’s a brainer as to why the store is so sparse in inventory, can’t shop at a place like that. It’s hard to feel empathetic towards SOME of the staff cos they don’t put in any effort towards job.
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November 2023 by Kelly
Walgreens Concord. I came today Sunday to pick up some photos order. We were threaten in an unwelcoming manner by a specific worker. We were waiting at the photo station and the worker was very rude. He didn’t want to do his job and was telling us to go the other register. He said why we were standing like that pretending that they are robots. That is discrimination. The worker has stars tattoo behind his ears and surgery to repair a cleft lip, he had a hat. He was so rude. He was struggling to his job.
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November 2023 by Neha Jan
So RUDE STAFFI called to ask a question and I waited in line for more than 30 minutes than a RUDE AND CRAZY WOMAN picked up my call and she talked so unprofessional and rude. Why would those stories don’t fire those kinds of staff..??
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November 2023 by MATT A.
Worst customer service experience. This place is terrible. The lines are horrendous. You wait in line for a long time. The service is terrible. don't recommend this pharmacy.
