Victra, a Verizon Authorized Retailer in Corona, CA, offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. The store aims to provide the best possible experience for customers by offering knowledgeable and dedicated staff. Customers frequently praise the staff, especially employees like Joseph and Christian, for their excellent customer service, professionalism, and helpfulness. Joseph is recognized for making the process easy, explaining everything clearly, and being caring and personable—often described as an asset to the industry. Christian is appreciated for his courteous and professional approach, ensuring customers understand all details and feel satisfied with their purchases. Customers value the store's honest and helpful attitude, noting they were not pushed into upsells and appreciated the time taken to assist with setup and questions. Overall, Victra’s friendly staff and wide product selection create a positive experience, making it a preferred location for Verizon customers seeking reliable service and expert guidance.
I don't know her name, forgot to ask sorry, but she help my mom and me transfer my mother's phone number from metro pcs to Verizon. Eventhough it took sometime, mostly because metro was giving us a hard time, she was kind and professional throughout the whole process. Thank you and I appreciate you.
April 2024
Joseph is an incredible employee. I know nothing about phones and he made the process easy. Great customer service skills and very caring person. I went to other Verizon stores in the area and was treated poorly. I highly recommend Joseph if you need anything from Verizon.
April 2024
Joseph was a great help to get us the phone we needed. He was very helpful and knowledgeable. I can easily say this is the best Verizon store I have been to.
