“Went to the greenbrae location 4 times over the course of the and got the run around, treated poorly to the point of tears (I have a scheduled call with HQ to discuss the particular branch manager). Anyhow, I came to Corte madera and was in/out in 3 minutes! They were all friendly and well-informed. I was literally going to change banks after 25 years but now realize it was simply the inadequacies and cruel demeanor of one individual - not the entire corporation. I want to call out Jaime planes who was kind and professional. He witnessed my signature (HH bond related) and stamped the document I needed. Easy and I called the treasury before - 100 percent in compliance. Jaime will go far in life.”
“Went to the greenbrae location 4 times over the course of the and got the run around, treated poorly to the point of tears (I have a scheduled call with HQ to discuss the particular branch manager). Anyhow, I came to Corte madera and was in/out in 3 minutes! They were all friendly and well-informed. I was literally going to change banks after 25 years but now realize it was simply the inadequacies and cruel demeanor of one individual - not the entire corporation. I want to call out Jaime planes who was kind and professional. He witnessed my signature (HH bond related) and stamped the document I needed. Easy and I called the treasury before - 100 percent in compliance. Jaime will go far in life.”