AT&T Store in Corte Madera provides a wide range of phones, tablets, smartwatches, and connected devices. Customers can choose from various wireless data plans, including prepaid options without annual contracts or credit checks. The store offers popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. While some customers experienced long wait times and felt the store needed more staff, they praised the helpfulness and friendliness of the representatives. Katie received particular recognition for her professionalism and exceptional customer service, making a positive impact on visitors. Marco also received commendations for his assistance in securing phone upgrades and ensuring customers felt supported. Despite some challenges, customers appreciated the brilliant service and the willingness of staff to provide alternatives when needed. Overall, the store aims to deliver a strong customer experience in a welcoming environment.
I love the service I received at the Corta Madera store especially the employees Katie and Carlos they are so professional and helpful I am so happy with this store
July 2025
I went in for a new phone and my was helped by a representative named Katie. She was professional, knowledgeable, easy to talk to, and all around helpful. Truly world class service. ATT is lucky to have her as an employee. She makes this community a better place to live in. Thank you Katie.
March 2025
There was a very long wait. The store needs more customer support. Then Marco who helped me was very helpful and friendly and it looked like he was able to get me the phone upgrade I had come in for by having it mailed to me. Later the main person on our family account received an email that my order was canceled. Very... read full comment
