10AM - 6PM
Ctr, 305, Corte Madera“I really liked the service in this store, this is the best store. Thank you very much to Anastasia who helped me with my problem, in my city they refused to help me, they told me to figure it out myself and call, but Anastasia was able to do everything, which I am very happy about, she is a professional in her field!”
“I happened to be sitting at my desk when I saw that my 3-month old HP ENVY was going through a BIOS update. Soon after I discovered my external mouse wasn't working and my battery was not charging.I diagnosed the problem to be USB drivers that were failing to update. By the time I got this far, my battery was down to 30% and I was afraid that if I continued to hack at it, I would deplete all battery power. It became time to call a professional.I Googled computer repair near me, found YucaTech and scheduled an appointment for the next day. My laptop was fixed in less than 24 hours at a very reasonable cost. Definitely recommend!”
“Had a fantastic experience. The wonderful young man who helped us went above, and beyond in customer service. He was very patient and a wonderful communicator. He took extra time to help us with phone issues that we didn't understand and showed us how to do things.”
10AM - 8PM
3200 Geary Blvd, San Francisco“I came in out of the rain wet, disheveled and hoping to find help with my phone cords. I hadn’t been in SF for 17 years and I couldn’t get my music to play while I drove around. ?Lorenz came to my rescue with his calm demeanor and professional service. He found my cords, made sure they fit my devices, and sent me out very happy and satisfied. I was very glad I was a Verizon customer!Thank you again, Lorenz.Mary”
“My service technician was wonderful (I believe her name was Cassandra? Or maybe that was her colleague). She was extremely helpful, and professional! Thank you for everything!!”
11AM - 6PM
851 Clay St, San Francisco“Anthony helped me set up my phone and introduced me to wonderful accessories. 12 months to pay.Jacob made sure that they are always available to help and answer all my questions that help me trust them to upgrade my phone. I got a good deal.”
10AM - 6PM
996 4th St, San Rafael“Carlos was great. He told me exactly what to do. I was Finally able to get a phone and everything else I needed. Went to 3 other stores and they were just rude!!! Carlos was so nice. Thank you!!”
“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”
“I could not have anticipated such a good experience I brought my newly machine washed iPhone to them with little hope. After being washed in a washing machine. Three months later I write this review on that phone. The young man repaired my phone with a new battery, and warned me about that water damage and offered to back up my data in case it did not worked for long. It has. He was efficient, knowledgable, kind and more than fair on price. What a great experience”
10AM - 7PM
835 4th St, San Rafael“Staff was wonderful. recently purchased a new phone and that experience was great, they set me up in the right direction and everything was quick and easy. Had some issues with connectivity after a few weeks and they were able to help resolve the issues. Overall very pleased. Thanks!”
10AM - 6PM
425 Market St, San Francisco“I book an appointment just in case it's crowded. I used to go at Powell location but since it closed, has to be here. and the staff who has helped me at Powell location name 'Steven' (change and work at 425 Market location) is always helpful, friendly and acknowledge with everything I need! Thank you so muchhhh”
10:30AM - 6:30PM
1490 Fillmore St, San Francisco“Luis (I hope I spelled his name correctly) was SO Super helpful !! He was so knowledgeable about everything I asked about and answered Every question I had today when I went in and paid my phone bill !! Thank you so much for all of your help !!”
10AM - 6PM
2300 Lombard St, San Francisco“Excellent location and service! Helped me get a new phone, get set up with a new watch, trade in my old phone, and helped find any other service deals that were currently in promotion. Jay and Mike were a great help and very nice to chat with! Will be using this location again for any further needs.”
“(Translated by Google) Wide variety of phones and customer service is excellent. I recommend it(Original)Gran variedad de teléfonos y el trato al cliente es excelente. Lo recomiendo”
“The phone was broken and used to be repaired, but after the repair, it was still not as good as before. Later, they recommended the Blackview bv9900E to me. I thought it was very good and resistant to drops.”
8:30AM - 8PM
26 Medway Rd #1, San Rafael“(Translated by Google) Very good service. But they should update the opening and closing hours of the store.(Original)Muy buen servicio. Pero deberían actualizar el horario de apertura y cierre de la tienda.”
9AM - 6PM
768 Market St, San Francisco“Great customer service at this location. Everyone at the store is really nice to you and the manager Kevin has been especially helpful in getting some upgrade/trade in issues I had resolved that I couldn’t do over the automated phone system. This is the best experience I’ve had being helped by Verizon store staff!”
“Danny was especially indescribably great, ON our side until long after we first left the store. He was the best cheering squad and magic maker I could even imagine ! !!”
10AM - 7PM
2135 Union St, San Francisco“Amir. Was very helpful. Told me to call costumer service. And J M. Help me solve the problem. Originated in Colorado. Where they add hidden extra service with no need for it. All solved now.”
“Stellar sums it up! Service, knowledge, professionalism, efficiency, courtesy all exceeded my expectations! I never felt rushed. Roberto gave me 1 on 1 attention until my new service was activated, and assisted setting up all of my devices. 100% satisfied with my experience which was a pleasant transition from my frustrations with Verizon customer service.Thank you for this experience!Casey”