Mobile Phone Accessories near Corte Madera, CA

“Immediate assistance on a rainy Sunday afternoon, by a skilled employee, had two tech troglodytes without passwords or apple ID’s, gracefully in possession of a new iPhone with ancient phone!s data all transferred seamlessly. Nothing short of a miracle.”

“Went in for clarification on my phone bill. The manager Jose took the time to clearly explain to me exactly what was going on and made sure I was fully informed and understood. Good customer service is hard to find these days and I’m so grateful for the encounter of his professionalism and courteousness.”

“I have had nothing but terrible experiences in the past at phone stores, always some kind of extra services or weird rules and what not, however i must admit, the service i received here was near perfect. I came to get an upgrade on my phone expecting to pay much more for my plan but Mathew is a wizard. Talk about a kid that knows his stuff. We were able to make a couple changes to my account and now i am actually paying 75$ less per month. Everything was explained very well and he was transparent from beginning to end. I am not the type to write online reviews but I was blown away. To anybody considering ATT service or even lowering your bill, this is the store to go to. Also the manager, i believe his name is Harrison, was also very solid and had me out within 2 minutes when trading my old phone in. Overall an amazing experience. 10/10”

“Amazing service. They were efficient and quick . I highly recommend this place. I was out of there in less than 90 minutes fior replacing my screen with calibration. The cost was fair.”

“⭐⭐⭐⭐⭐⭐ Six Stars ? Awesome service! I had an obscure settings problem on my Pixel 8 Pro phone that two other AT&T technicians at other stores were unable to fix. These guys fixed my phone expertly and quickly. Do not let the unassuming Chinatown storefront fool you. No doubt, this is the best AT&T store in San Francsco.”

“I had a crazy situation where my new phone arrived and before I could initiate the data transfer, I dropped the old phone. This damaged the screen which effectively made it impossible to see anything on the old phone before I could initiate any transfer. The guys at Yucatech made it possible for me to transfer my data fully from the old phone without having to buy a new screen for a phone I was going to be recycling. They were informative and helpful at a time I really needed the help. I can definitely recommend them highly.”

“The only reason why I am a Verizon customer is because of the outstanding and exceptional service provided by Casey Kilgore, over the years. He is the Store Manager at the Verizon Store in San Rafael (5800 Northgate Dr., San Rafael, CA 94903).

Casey knows all the granular and technical details of every aspect of the Verizon products, plans and accessory services and products (and more). Additionally, he is a remarkable communicator, who can clearly and patiently explain the often tangled web of information associated with phone and internet products and services/plans. He anticipates your needs as a customer and is there to help make your user experience effortless, enjoyable and as flawless as possible.

This week, Casey stepped me through the setup of my new internet account (even plugging in the new router at the store, and demonstrating the process for setting it up at home). His thoroughness in thinking through every detail that will help me make the transition to a new iPhone and internet service quickly and smoothly was remarkable.

Knowing that there is live, human customer service that is highly competent and thoughtful, makes Verizon stand out, above and beyond its competitors. However, so far, this outstanding service is entirely due to one bright and capable person, Casey Kilgore.”

“Guillermo is a pro, he resolved several complex issues, upgraded our plans and several devices. He is extremely professional and knowledgeable and is a great ambassador for Verizon.”

“The folks were very straightforward and explained the items in detail so I understood what I was getting into without trying to take advantage of my ignorance for profit.”

“Bryan did a FANTASTIC job with a very challenging troubleshooting issue. He juggled multiple customers. at the same time, and did a superb job representing AT&T Wireless.”

“Cody and his team were absolutely amazing! I guess I got there at the perfect time because the wait was very short before the next representative was available. I had recently relocated to San Francisco and needed to set up my new iPhone 16 ProMax. Not only was the process seamless, but I was able to complete my upgrade and convert all my old information to my new phone in a matter of minutes. I was a little concerned about protecting my new phone because most stores did not carry any cases for the new iPhone 16 ProMax. However, Cody was able to assist me with the purchase of a heavy duty case in store since I tend to drop my phone quite often. I can honestly say I was 100% satisfied with my overall experience at ATT near the Target off Geary Blvd and Masonic Ave. If you need a perfect spot to park for FREE, this is the location. Just park at the target and walk down the stairs near Masonic Ave. I promise you that every person in this place is friendly and will help you with all your ATT needs. I got lucky and picked the perfect location.”

“I received great service today, even though the store seemed short-staffed. I believe if they had more employees, the wait time would be reduced.
Despite the staffing challenges, Steven was fantastic. He was incredibly helpful and made sure my phone was completely set up before I left, which I really appreciated. He also assisted me with accessories and clearly explained the next steps for setting up my account.
Overall, it's a great store with a good location.”

“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”

“Listen, I’ll keep this short and sweet.

I spent well over three hours on the phone with Verizon customer service in the middle of the night trying to get a number that had already been ported attached to my phone. The number came from a CRM that used VoIP, and Verizon already had it in their system. The problem was simply getting it connected as the second eSIM on my phone. Somehow that turned into an endless loop of transfers and troubleshooting that went nowhere.

All that actually needed to happen was one small step. Delete the second eSIM that wasn’t connecting, reactivate it, and start the setup again. That’s it. Nobody on the phone could tell me that.

So the next day I went into the store.

There was a slow customer ahead of me who clearly needed a lot of help with basic phone stuff. Then another guy who wasn’t exactly rude but kept pushing for exceptions the employees obviously couldn’t give. Through all of it, I watched Konnor handle both of them with patience and kindness.

By the time I sat down, I was doing my best to stay pleasant after wasting three hours the night before going in circles and getting nowhere.

I explained to Konnor what was going on. Within seconds he knew exactly what the issue was and what the next step needed to be. We fixed it, my second line is now working exactly as it should, and the whole thing took maybe ten minutes. He even took a couple extra minutes to double-check everything to make sure it was fully set up correctly.

Anyway, if you ever have an issue with your phone and end up at this Verizon store, be nice to Konnor. He knows his stuff.

And after 21 years as a Verizon customer, he’s easily one of the best in-store employees I’ve dealt With.”

“(Translated by Google) Wide variety of phones and customer service is excellent. I recommend it(Original)Gran variedad de teléfonos y el trato al cliente es excelente. Lo recomiendo”

“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”

“The two Indian men were professional, attentive, and patient. The service provided was thorough and sound advice on my multiple cell phone issues and other gadgets I wanted to purchase. Thank you!”

“I came here to purchase a SIM card because I locked my SIM card and needed a PUK code in order to use my phone. I wasn't successful with getting the code and my ex-wife was told on the phone by a cricket associate I needed to get a new SIM card or at least that's what she claimed after I gifted her the task of getting the code from Cricket. After almost a month of my phone being inoperable I arrived at this store. Although the staff was busy with customers when I arrived, fortunately my wait was not long. I was assisted by a young gentleman that was enthusiastic, attentive and very informative. He was eager to give me the info I needed on a current promotion after he assisted me with a new SIM. He was very helpful and fourth coming and the service I received made me feel welcomed. It also made me feel like I would want to use this location in the future. I had a totally positive experience and I look forward to returning in the future. I'm happy I was in Chinatown when I decided to take care of this problem as it allowed me to discover this location, a wonderful store by far.”

“(Translated by Google) Very good service. But they should update the opening and closing hours of the store.(Original)Muy buen servicio. Pero deberían actualizar el horario de apertura y cierre de la tienda.”

“I think Elvis did an amazing job he deserves a raise ! I came in wanting a new phone & left with a new phone all thanks to him ! He was great ! 10 out of 10 most definitely will recommend him to anyone who's looking for great customer service ! Thank you Elvis !”

“I had an absolutely fantastic experience at this Verizon location thanks to the exceptional service from Manager Lulu and Associate DJ.
From the moment I walked in, I was greeted warmly. They were both incredibly knowledgeable, patient, and went above and beyond to help me with upgrading my iPhone 13 pro to a brand new Google Pixel 10 Pro! Lulu demonstrated true leadership and professionalism, ensuring the entire process was smooth and efficient.
DJ was thorough, attentive, and took the time to explain everything clearly, making sure all my questions were answered. They are a fantastic team and represent the best of customer service. If you need assistance, I highly recommend asking for Lulu and or DJ! Thank you for the great experience I love my new phone!”

“I had a great experience at Verizon thanks to Omar. He immediately understood exactly what I needed and walked me through everything clearly and efficiently. We even ended up chatting about Verizon and some of the latest tech, which made the whole visit feel relaxed and enjoyable. Super helpful, knowledgeable, and easy to talk to, really appreciate the excellent service!”