They have impossible hours and when they are open there is line out the door. As a student it is impossible for me to get there in time to meet with anyone or make a deposit. They closed the location near me in downtown. I am moving banks because I am sick and tired of waiting for simple customer service.
November 2021
Worst bank ever!!!! Closed or 1 slow teller. I just moved here and the buzz from other Customers is it is always a s*** show at this branch
October 2019
Moved to Corte Madera so this became my branch. Such an awful place with such rude (and not very bright) management that after 25 years (and being a "Platinum" customer)... I'm changing banks and going to First Republic for service reasons only.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.