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“I've come to this store multiple times and I always had a great experience. It's even better if you need help finding the right tools or materials for a project because you'll always find someone ready to help.”
“Great place to pick up Benjamin Moore paints. I order online and pick it up to avoid wait times (which aren’t that long but I always end up leaving with things I didn’t intend on buying ?). Great customer service and they do occasional sales! Grateful this is my neighborhood hardware store.”
“Needed some applewood pellets for my smoker. I called, they told me they stored the pellets away for the season but happy to check to see if they had the applewood. They did and brought up a bag from storage and had it at the counter for me when I came to pick it up. Needed it because I'm making homemade bacon”
5:30AM - 5:30PM
770 Second St, San Rafael
Paint Stores
“I've been a customer at Marin color for years and have no complaints but recently had a great experience there. Andranika in the color department really knows what she is doing. She helped us with exterior color and we couldn't be happier. She showed us ideas on line and stepped outside with us so we could get a real feel for the colors. That was a game changer. Her service was above and beyond spectacular.”
“If you are attentive , you notice the clean and simple nature of the signage ; and that for me is somewhat of a reflection of the building services they hopefully provide .
I mean you want your plastic surgeon to be handsome before your surgery . You know what I mean”
“I enjoyed my shopping and advices that I received. Amazed by the lumber section on the back of the store. It’s like a hidden lumber store in the back with shelves and pallets stacked high up with different materials that many different construction companies will need to have.”
“I have always received excellent customer service from Ace Hardware in Marin. Yesterday I was greeted with the comment, “May I help you?” And the service provided could not have been fully anticipated. John Troller went to the source; that is, the instruction manual of a new faucet available on the shelf. Three of us at home had worked on this faucet trying to fix it. John was able to fix it quickly, efficiently. I am very appreciative of his assistance. Now I do not have to call a plumber. The whole experience was actually enjoyable for me. Another fine Ace visit.”
“The store manager, Trey, is outstanding! He fixed a problem we had created in a very professional manner, and “spot on” with color. The entire San Rafael store team is very consistent, friendly and helpful. Signs of a great manager.”
“Excellent Service, resulting from strong knowledge and actually caring about their customers. Gives them a small town community hardware store feel, with the inventory one would expect in a city. Love this place.”
“Very helpful staff! Shan probably made me 25 samples before I decided on my colors and even had the paint delivered to my house. Definitely recommend Dunn Edwards for the best quality paint and shopping experience.”
“Very helpful and I got a color deck so I can get the exact color I need. They can also do color matches if I need it. They also have everything I need to complete my project and what paint will be best for what I'm painting ie., walls, molding, doors.”
“They are the nicest hardware store around. The staff knows their stuff and always treats us right.I go out of my way to come to this ace and have for a long time.”
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“Staff is always helpful and knowledgeable. If my primary sales person doesn't have direct knowledge regarding my issue, they've always readily found someone who does. Paint & coatings items are varied and extensive.”