“A very friendly guy with a great beard took me around personally to find all my items (and discuss them) despite my family and I arriving 10 minutes from closing time. Amazing service. I have deleted all other hardware stores from my mind.”
“The painters did a very nice job. Even small details were handled professionally. I will definitely use them again with other projects I have in the future. Danny was very helpful in getting me started on this project.”
“Good stock for a small location in the heart of the city! There staff is usually overly kind and helpful when your kind to them. Great people to help you with any household, residential & commercial needs in real estate or personal art projects.”
“Like a scaled down version of big box home improvement stores... but feels local. You might not get the widest selection of what you're looking for but you'll find what you need. Staff are actually pretty friendly and helpful. I've been to other stores in the city where they get impatient with you if you're not a contractor. Central location was useful when I needed to run to get stuff for home reno projects.”
“I’m a licensed contractor and use to purchase building materials and tools from the Discount Builders Supply. I shop there 3, 4 times a day. The people who are working there are friendly and helpful. Every time when I get there I feel like meeting friends. Richard, Nevenka, Sally, Marie, Kai, Bobby, Carman, Sergio, Myra… and many others. Well done! I strongly recommend this business 👍🏻”
“I used a limewash paint from Color Atelier to remodel a bathroom, and I was very pleased with the results. The color is perfect, and the paint is of great quality.”
“This store has the best customer service! I placed an online order for in-store pickup and was not able to get the order within the timeframe. I really wanted the order so I called and spoke to a really nice gentleman on the phone and asked if I could provide a prepaid shipping label so they could send the items to me. They agreed! Toby helped me and shipped it out the same day. Best service ever. Thank you so much!”
“I've always had a great experience at this paint store! The staff is super knowledgeable and always ready to help me find exactly what I need. Their selection of colors is fantastic and really inspires my DIY projects!”
“I can't believe Benjamin Moore made exactly the same paint as Kelly Moore. I just show the lady the photo and she mix the paint for me. And even better I found a painter there for me. And after we test the paint Benjamin Moore made, the painter said " yeah, this is the right color." Amazing, isn't it ? Tell you what, the first store I tried to made the same paint was S-W also on Ocean Ave, the guy look at my photo said he can't do it without seeing my actual wall. So I feel super lucky I tried again in Benjamin Moore, and you know Kelly Moore closed their business forever in Jan, 2024 right ?”
“I go to the 750 Bryant store regularly and the staff is incredible! Monty and the others have full knowledge of the products & applications. They are quick to wait on you & I’m never left waiting, important to busy contractors. I give it 10 ⭐️!”
“I have visited this store many times. They’re among my favorite in the city. It’s a father / daughter business that I love supporting. There are no fireworks or special effects. It’s just a store for painting — with high quality people working inside. Staff is professional. Store is well maintained. And Adela is great at helping me choose colors with more confidence too.”
“Great store, large range of products, the woman I talked to was very patient and helpful to help me finding a solution to the problem I had. I recommand this place.”
“This place is an amazing resource due to the expertise of Matt and Yutong. Matt is always on hand, and I was surprised to learn he works six days/week. Surely the management at Creative Paint can take better care of this valuable employee and expert advisor to us all.”
“Service was fantastic -- I walked in knowing very little about what products I needed to paint a room and stain my backyard fence and walked out really feeling like I knew how to approach the projects. Francisco was really wonderful. And they carried everything to my car.”
“I’ve been coming here for years. The guys who work here are so helpful and friendly, it is a real treat to come in when I need paint for various house projects. A real neighborhood gem with good old-fashioned service!”
“A long time hardware store that has a great selection and knowledgeable, friendly and helpful staff. The only downside is parking can be tricky; not the fault of the store.”
“I’m going to give 5 stars but man you really should come in here knowing exactly what you want. They are not very helpful here and they just kind of stare at you like deer in headlights.”
“If you are attentive , you notice the clean and simple nature of the signage ; and that for me is somewhat of a reflection of the building services they hopefully provide . I mean you want your plastic surgeon to be handsome before your surgery . You know what I mean”
“When our contractor recommended picking up some items for our remodel from Chu Supplies, I initially was dubious - both of the quality of the items the store would have available and the customer service. But I was very happy to be proven wrong on both issues! First, let me help set your expectations. This isn't a big box store like Home Depot where you have easy access to resources (e.g., online guides or in-person staff) to help guide and/or make informed decisions about what to buy. If you have no idea what you need to buy, it probably will be less frustrating for everyone involved if you did some research on your own (or in consultation with your contractor) before going to the store. Having said that, Wallace and Kent at the front counters are great and super helpful! Yes, it helps if you speak Cantonese, but their English (especially Wallace's) is very good. Together, they are the perfect odd "couple" - Wallace has a more easy-going, patient vibe, while Kent is super efficient and straight-to-the-point. As far as I can tell, they carry - or at least, can order - many of the items that you can buy from a big box store for a cheaper price point. From cheaper, generic, hollow core doors to VELUX skylights to high end tankless water heaters, etc. Just keep in mind that each of their locations specialize/carry different categories of products. There may be cheaper options out there, but the combination of location, price, and return policy makes Chu Supplies an excellent choice in my book!”
“Much bigger than meets eye. This place is like 5 different rooms and has literally anything you can think of. Surprisingly, there is also a lot of great souvenirs that are way better than actual souvenir stores. Friendly and helpful staff.”
“Recently I decided to do a small repair in my house by myself. I didn’t have any paints or tools and I needed to buy them. I went to ACE Hardware it’s 6122 Geary /25 Ave, I live not far from it. At the entrance to the paint department a store employee met me and asked how he could help me. I explained to him that I wanted to buy materials for a small repair. He turned out to be a good specialist in this matter, explained what paints I would need and how to use them correctly. And even approximately what quantity of which paints would be enough for me. I only chose the colors that I wanted. I bought all this and also a paint roller, brushes, sandpaper, thinner, solvent for cleaning paint defects, even protective gloves. Additionally, in another department there were some nails and screws. The seller’s name, as he said, was Arnold. He spoke with a slight accent, but everything was perfectly understandable. In a week I did all the planned work myself, there was enough paint for everything, and there was still a little left just in case. Many thanks to Arnold and your shop. I recommend your shop to my friends. In my opinion, such workers deserve an award for professionalism and good work. Alex, from now on your regular customer.”
“Very helpful and I got a color deck so I can get the exact color I need. They can also do color matches if I need it. They also have everything I need to complete my project and what paint will be best for what I'm painting ie., walls, molding, doors.”
“I have been to this store over the past week to figure out what color to paint my place. Isidro has been especially helpful, knowledgeable, patient and super kind in explaining options to me. I will definitely go back to this store because of him. Highly recommend!”
“Very good good selection of parts and pieces but fail on customer support to show one the stock you're looking for. Telling the customer, down this isles to the left, doesn't really do it. Other times, the staff walked me to the item to make acselection. Thus, spotty customer services. But very good stock, ifvyou like to pinpoint what you want by yourself.”
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
