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April 2024 by Earl Colobong
Go to ARC for your Fancy Card needs! Susan Beckmann and the ARC team are amazing with producing a Portrait Side Fold card for Memorial/Funeral cards.
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February 2024 by Eric Olson
Used to use these guys but their prices were high and they often made mistakes. Just went to get an order that a GC ordered and they only printed half. Was told to wait 10 mins and then they came back with the same half that was already printed. They really pay no attention to detail......still
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December 2023 by Lisa Hong
We had a very tight turnaround time for our project, and Josh worked with us to make everything happen. I also appreciated that he kept me in the loop the whole time, so I knew where we were at with everything. Will definitely work with this team again.
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December 2023 by Matt Gibas
Ed Worcester and his team out of the Costa Mesa location came through again! These guys are great and will continue using them for all our printing needs (plans, artwork, custom designs etc.).PCW Contracting Services
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October 2023 by Summer Castillo
I have had the privilege of engaging with ARC Document Solutions for my printing needs, and I'm delighted to share my experience with a special mention for the outstanding service provided by Phil Bojorquez. I encountered an issue, and he successfully resolved it while also providing a clear explanation of what was missing. His ability to transform what could have been a less-than-satisfactory experience into an outstanding one is truly commendable.In addition to his professionalism and expertise, Phil maintained a friendly and approachable demeanor, creating a welcoming atmosphere for discussions about my printing needs.His quick response times, expertise, and friendly approach make him a valuable asset to the company.
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September 2023 by Andrea Zarate
I recently had a printing job that needed to be done quickly and efficiently. I reached out to ARC and they did an amazing job! They were able to rush the job and still deliver high-quality prints. The staff was friendly, professional, and very helpful throughout the entire process. I was impressed with their attention to detail and their willingness to go above and beyond to ensure that I was satisfied with the final product.
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September 2023 by Nicole Striegel
Great service and exactly what we were looking for. Services were to scan our office files for two companies and shred when completed. We had tried another company before and they messed things up and made us very wary of trusting another company. We found ARC online and saw the good reviews so decided to try it. Contacted Andrew for a quote. Spot on and easy to work with. Jose Vazquez handled it from there and was great to work with. All we had to do was organize our files in boxes and they came, picked it up, scanned everything, easy link to download and then scheduled the shred. It was perfect and exactly what we needed and fast. We will definitely be using them again for all our annual clean up of files and archiving.
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September 2023 by Tiffany Brown
We are so lucky to have the best customer service with our rep, Kerri Menhaji, and the Costa Mesa print team. We know we can always count on them to help us with produce beautifully printed items that our leadership and clients love. We know our documents will be delivered on time and trust their talented team to get the job done. We all know Kerri is a phone call away and will go above and beyond to make sure we are happy and stop in our office with samples if needed. Thank you ARC! Gensler appreciates YOU!
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August 2023 by Kadie Frechette
I have run many creative jobs - including a ton of rush jobs through the Costa Mesa location and my expectations have been exceeded every single time. The quality and customer service is amazing. Highly recommend. When I need a quote it is back to me in a matter of an hour - when I need a product and I am not sure what material I need for the use they help me understand my options, they work with my timeframes and always deliver on time and everything always looks beautiful. Absolutely the best partner in business. My go to for marketing material production.
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July 2023 by Bonnie Hudson
I would like to recognize Toney Ortiz for his outstanding customer service this week. Toney was my point person for a service call I had placed with ARC and in turn ARC had issued a service call with the vendor responsible for service of one of their MFD's in my office. The service call with the vendor was to say the least, terrible, but Toney's professionalism and commitment to service and customer support remained constant over the 4 days it took to finally get a service tech to my office. Toney maintained contact with me, checking in throughout each day, keeping me updated on status from his end and reassuring me that the service call would happen. Toney is the total package which is very rare these days. He deserves to be recognized and appreciated for his job performance because clearly it is not just a job for Toney. It is his commitment to the customer, to ARC and to his strong work ethic that he deserves to be recognized and acknowledged for a job well done!Thank you
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June 2023 by Hunter Alder
ARC and all its staff have been phenomenal over a several year relationship. I work for a CRE developer so constantly printing plans and presentations often with very short timelines. The whole team has stepped up on numerous occasions to help us meet a tight deadline. I have a great level of confidence in them regardless of job size. Ed Worcester has been a wonderful liaison for all our projects, Margi is great to work with and Lisa is always very pleasant and helpful. Thanks ARC!
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May 2023 by Ty Owensby
We have partnered with Ed and Team for several projects within the last two years. They are always timely and our print projects always meet expectations. They also work with tight turn around times and do their best to make sure we have what we need in a timely manner. We will continue using them and have recommended them to others as well.
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May 2023 by Todd Hymas
Costa Mesa has been my go to printer for event signage for the past 5+ years. The scale of the projects vary from a few dozen signs to multiple hundred. The most recent project was also the largest and most complex to date and they nailed it with 100% accuracy. Not one redo, early delivery, finishing was perfect, and PMS color matching was spot-on. One of the best parts of working with the team at Costa Mesa is their willingness to take on any challenge and desire to be a partner on the project rather than just a vendor. Bring them into conversations early, collaborate on best practices, and the result will speak for itself.
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May 2023 by Eunice Brambila
They do great work and met my deadlines when I needed them the most. Not to mention their staff is so sweet. I would definitely recommend them.
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April 2023 by Donna Smothermon
Today March 16th I walked into ARC Costa Mesa, Ca. I have to say that Lisa Davis is the kindest, most polite employee you have. Great Customer Service! I walked out of the building with a smile. Definitely will be back. Thank you Lisa!
