The BEST WESTERN PLUS Newport Mesa Inn is a clean and well-maintained hotel located near John Wayne Airport, offering friendly service and convenient amenities. Guests appreciate the helpful staff, especially during difficult situations such as canceled flights. One reviewer gave a special shout-out to Norm at the front desk for going above and beyond, helping with late-night check-in, luggage assistance, and transportation to the airport, all with a friendly attitude. The rooms are comfortable, featuring in-room coffee, two sinks in the bathroom, and are generally praised for their cleanliness. Some guests enjoyed the decent breakfast options, including hot food, waffles, fruit, cereal, and yogurt, though breakfast cannot be taken back to the room. Despite ongoing construction, visitors report no issues with the hotel's amenities or safety. The hotel offers free parking, a heated pool, and a jacuzzi, which guests find enjoyable. Room sizes are considered decent, with some noting that beds are double rather than queen, but overall comfortable. The front desk staff is described as friendly and helpful, though one guest mentioned a slightly unwelcoming attitude at checkout regarding billing questions. Some concerns include the dim lighting in rooms, backwards hot/cold tub labels, and policies restricting breakfast to in-house dining. Additionally, the basement parking garage has inadequate ventilation and no visible cameras, which made some guests feel uneasy. Overall, the hotel provides a good, affordable option for travelers seeking a clean, friendly place with convenient amenities near the airport.
Kay made our check-in experience smooth and welcoming from the start. She was friendly, efficient, and took the time to make sure we had everything we needed. Her positive attitude and helpfulness really stood out and set the tone for a great stay.
March 2026
First time in the area but the location was great. Fast and easy access to freeway. Staff was friendly and helpful. Nice breakfast. We enjoyed the amenities: pool, jacuzzi, washer/dryer, etc. Everything was remodeled and clean.
March 2026
A good place to sleep. Quiet & clean guest room; friendly staff, and delicious breakfast!