Cole Haan is a well-established brand known for its iconic footwear and commitment to quality. With a history dating back to 1928, the company blends timeless style with innovative technology to create both modern and classic designs. Customers appreciate the friendly and knowledgeable staff, who provide excellent customer service, often going out of their way to assist shoppers. Many reviews highlight the good selection of shoes, including comfortable options like the Women’s Chrystie Boot. However, some customers have noted issues with comfort in certain styles. The store's small size means staff can sometimes be busy, but they make efforts to ensure every customer feels attended to. Overall, Cole Haan is recognized for its dedication to customer satisfaction and stylish, comfortable footwear.
This Cole Haan Store at South Coast Plaza has great shoes and great customer service. Great quality shoes and good deals here! I’ll get my shoes from here from now on. Thank you.
June 2023
I'm giving 5 stars because the lady was so nice that worked there.ONE employee! 1!There was about 4 to 6 customers in the store. She tried her best, but she couldn't get to everyone.I tried on some shoes, but they were very uncomfortable!I walked out.I felt bad for the lady that worked there.
May 2023
Always helpful customer service and an amzing collection.
