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December 2023 by Ferdinand Shamiyeh
Excellent store, excellent service! Blake is the man.. he went above and beyond to provide me with extraordinary service! Top notch
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November 2023 by Cathy Marino
I would like to acknowledge the great sales team at this store. Blake, who went above and beyond and helped me with my AGV Tour Modular helmet purchase and even installed the InSYDE comms system I purchased, was an invaluable help to me.Clark, who helped me to narrow down the differences to try on helmets for months before eventually purchase was amazing to work with.John and company, who helped me find the right fit for jacket and pants and the eventual sale of those items.It is clear that the crew truly care about their clients and will accommodate them beyond and above normal sales reps you find these days .So thank you all and here's to more rides and equipment to follow because of your care, concern and making people feel valued. ?️??❤️
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October 2023 by Danielle Lambert
I am new to riding. I bought a bike a few months ago and I want to ride safe. I like my skin, so I wanna protect it.I went into Dainese and told them I knew very little and needed help.BLAKE G.... that's all I gotta day. This dude went above and beyond to help me out.I wanted ladies' pants because they are so hard to find. He told me that I was in luck and that they had a special going. He showed me a sales rack that had soooo many pants my size. Lucky me that a lot of 5 foot, 135lb girls don't ride. ?.Blake spent over 2 hours with me discussing pants, the A - AAA rating on them. Looked up stats for the ratings. I wanted to get a suit for track days. (Don't make fun... I want to improve before I get bad habits that stick).He found a suit that fits me, and this thing was 55% off!! Plus, an additional % due to the sale going on.Both of my pants that I bought and a shirt and hat (love the hat) ?...I saved over $750 bucks on the additional gear and about $900 on the suit because of Blake!!Everyone there was friendly, helpful, and super patient with my questions. I am little and a girl, so at times, I feel I won't be taken seriously when I am looking for bike stuff, and I felt like I had known then for years.I am super grateful that Dainese has such support for their clients/customers.I am looking forward to getting a custom suit after I am done with this one ❤️
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October 2023 by Kris P.
My visit to Dainese went on a whim as I was in search of gear that otherwise I wouldn't find outside of SoCA. Service was prompt, friendly, and selection as always is top tier. Typical of most, spend a pretty penny is worth the value for the quality received. This isn't something to go cheap on. Looking forward to receiving my products and getting a nice ride up the opposite coast :-)
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October 2023 by Danielle L.
I am new to riding. I bought a bike a few months ago and I want to ride safe. I like my skin, so I wanna protect it. I went into Dainese and told them I knew very little and needed help. BLAKE G.... that's all I gotta day. This dude went above and beyond to help me out. I wanted ladies' pants because they are so hard to find. He told me that I was in luck and that they had a special going. He showed me a sales rack that had soooo many pants my size. Lucky me that a lot of 5 foot, 135lb girls don't ride. . Blake spent over 2 hours with me discussing pants, the A - AAA rating on them. Looked up stats for the ratings. I wanted to get a suit for track days. (Don't make fun... I want to improve before I get bad habits that stick). He found a suit that fits me, and this thing was 55% off!! Plus, an additional % due to the sale going on. Both of my pants that I bought and a shirt and hat (love the hat) ...I saved over $750 bucks on the additional gear and about $900 on the suit because of Blake!! Everyone there was friendly, helpful, and super patient with my questions. I am little and a girl, so at times, I feel I won't be taken seriously when I am looking for bike stuff, and I felt like I had known then for years. I am super grateful that Dainese has such support for their clients/customers. I am looking forward to getting a custom suit after I am done with this one
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September 2023 by Kaveh S.
Clark and Blake ( Not the country singer ) are great guys and spend a lot of time with you. They make you feel so comfortable that you spend a wad and don't mind it at all but you are buying Italian high ground of motor cycle racing accessories , clothing and it's worth every penny. Bravo guys.
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September 2023 by Steven Quezada
I dropped off my Smart jacket yesterday to have it repacked after it deployed on me this weekend. Ethan and his team were able to get this taken care of right away and even had it shipped back to me within a day. Awesome service. I will have to be back the next time I am in the area.
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September 2023 by Kaveh Saffari
I walked in this candy store for Italian accessories and racing gear and was just gobsmacked by the quality of all products. My initial sales person was Clark and second day I was greeted by Blake. Both pros at what they do. Blake was an absolute pro not only in helping me but offering me the best service I have ever had in any store these days. I’m so happy that these guys are here. Trust me you will not find better service and or a better selection of Dianese products anywhere. Price is relative in this case. With store sales you get what you pay for. Great products , Great Service and a sales force that goes beyond the customary duty to help.
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September 2023 by Daniel Kim
Went to Dainese Orange County to inquire more about riding gloves and boots as someone who has little to no knowledge about motorcycle gear. Blake went out of his way to provide a plethora of information, as well as a few personal experiences with some products, and gave me plenty of recommendations for different riding contexts without pressuring me to buy anything during the visit. Overall, I had a pleasant experience here and would recommend Blake to anybody else who is trying to learn more about riding gear!
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September 2023 by Allan Ting
Great products and have worn Dainese for 20+ years. The customer service attitude can improve a bit.
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July 2023 by Regine D.
Never had a more disrespectful encounter with anyone working in customer service than with Clark. He's rude and almost cussed over the phone. Not sure how he was ever promoted to store manager and was surprised to find out he was an older man, as he speaks as if he's an angry teenage boy. Simply can't take responsibility for his or his employee's mistakes. If you're looking to go to Dainese, avoid Clark at all costs. Other employees were helpful and actually respectful, but he ruined the whole experience.
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July 2023 by Nick G.
For my second time visiting this store, I have only good things to say.This location is very responsive to emails and will answer emails up until closing time. In store, the staff is equally helpful. The first time I went here I purchased a textile jacket and riding shoes with their help. Both had fit me perfectly and I was able to try both on in-store (there is a fitting room). For my most recent visit, I came to purchase a leather jacket and was helped by the person I was exchanging emails with. I didn’t even introduce myself and he recognized me based on the questions that I asked him.Good service, quality products.There’s a 4th of July sale going on right now, a good time to get gear for a steal!
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July 2023 by Shaun Mehr
If you haven't had a chance to visit the Dainese store in Costa Mesa, it is worth the trip. Great selection, extremely knowledgeable staff, and outstanding customer service. Thank you Clark and team!
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July 2023 by Shaun M.
If you haven't had a chance to visit the Dainese store in Costa Mesa, it is worth the trip. Great selection, extremely knowledgeable staff, and outstanding customer service. Thank you Clark and team!
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June 2023 by Danial Clawson
Awesome selection of motorcycle gear. Check out the sale section in the back. I bought $100 gloves for $30! Can’t beat that!