L'OCCITANE EN PROVENCE offers good quality products including handcreams, bath products, fragrances, shaving cream, and lotions, described as simply the best. The store, particularly the Crystal Court location at South Coast Plaza, is noted for its pleasant ambience and is always well stocked. The staff is extremely helpful, kind, pleasant, and friendly, possessing great knowledge of the products. They provide excellent customer service, informing customers of great deals and helping to create perfect, aromatically presented gifts. The experience is wonderful and highly recommended, though some note the prices are a tad high. The store manager is recognized for understanding the value of developing relationships. It is considered a must-visit spot.
Such a wonderful experience, great staff, extremely helpful and kind. They also have so much knowledge of the products. Thank you for great service.
May 2025
Lovely redesigned place and eco-friendly packaging.
December 2024
Had the greatest experience here with the associate working: Susan. She was SO helpful, was informing me of all the great deals and was helpful in all aspects during my visit. I HIGHLY recommend this spot as the ambience, product, and customer service is definitely off the charts! Thank you Susan!