New York Hardware Co Knobs, Pulls & Door Hardware is praised for its wide selection and helpful staff. Customers appreciate the variety of decorative hardware including door hardware, cabinet knobs and pulls, mailboxes, wind vanes, house numbers and letters, gate hardware, door knockers, door bells, switch plate covers, and vents. The staff are known for their friendly, knowledgeable, and patient service, making shopping easy and enjoyable. Many customers have found solutions for their specific needs, such as repairing lock mechanisms with parts modified on-site or selecting the perfect house numbers with expert advice. The store offers quality products at good prices, with some noting the selection is better than other places, though prices can be a bit higher and orders may take a couple of weeks. Overall, the business is highly recommended for anyone looking for a wide range of hardware options and excellent customer service.
New York Hardware has some of the best customer service I have ever encountered. Fantastic products and prompt commmunication. Definitely recommend!!
May 2026
Great place to see door and cabinet handles and locks. Wide selection and store is a lot bigger once you go inside. If you want something more custom or unique looking, they probably have it. Only 4 stars because price is high, but everything looks high quality and brand names.
June 2025
Marvin went above and beyond to check on the status of my order and make sure I received the fastest shipping possible in order to complete a project. Thank you for the excellent customer service!
