“Great place to see door and cabinet handles and locks. Wide selection and store is a lot bigger once you go inside. If you want something more custom or unique looking, they probably have it. Only 4 stars because price is high, but everything looks high quality and brand names.”
“Love me some hobo freight! Everytime I come to one of their stores the selection & product quality has increased. This store has so many items it's hard to even attempt to browse the entire selection while my fiancé waits in the car. I come for 1 or 2 things I have found on the app & verified the particular location has in stock & walk out with an arm full of things I couldn't leave without getting.”
“Great store! The staff is very friendly and helpful, and they have a good selection of products. Overall, it’s a great place with good service and a nice variety of supplies. Highly recommend!”
“You know something is right when the competitors are referring you to DE. We bought paint from HD many many many years ago and returned for a color match. The match was sort of kind of close but not close once dried. I went back to HD and the counter help suggested going to DE. Off we went. We went to DE on Bristol St in Costa Mesa. We shared a paint chip of the color and waited less than 15 minutes for the match. The gentleman in the back room did a phenomenal job in matching the color and sheen. I immediately applied the color to the affected area and let it dry 24 hours. Suffice to say, DE matched the color perfectly. No difference in the dried paint AND the original paint was from HD. Thank you DE for your effort and expertise!!!!”
“I have been buying from this company for over 40 years. They are not a public storefront but they accept walk-ins and help as best they can. There is nowhere else in Orange County that you can have someone do an on site hose repair the way this company can, and while they are extremely busy at all times of day fulfilling large quantity orders for industrial businesses, they will make sure you get taken care of. This does mean you may have to wait and be patient.Just like every other business right now, they are short-staffed and having issues getting inventory shipped in. They qualify good customer service as getting the job done; if they can't do it, they'll tell you. If they are too busy to get to you right away, they will tell you. I appreciate their forthrightness and honesty which I will take any day over fake smiles and solicitous condescension.”
“This is a professional construction supply lumberyard. Excellent customer service. Material suggestions, windows and doors.Premium lumber premium paint.You can find it all.”
“Very helpful. I went in with my sister who needed something to pass an inspection and the guy behind the counter looked at her pictures and helped her figure out what she needed.”
“Had the best experience working with Alan and Louie in Lumber helping my elderly aunt. She’s not the easiest to work with and these employees were very patient.”
“My 97 year old mother and I were shopping for a new kitchen faucet. A wonderful HD employee, David, actually approached us and asked if we needed help. He was a Godsend! He was filled with so much knowledge, advice, suggestions, and took his time with us. He knew that department so well and showed us where some add-on items were. I can't tell you how much we appreciated David and his help with us today. Congrats HD for having such a wonderful employee!”
“very large inventory and naturally a lot of industry workers are souricng equpiment/tools in this area. I had two visits in the smae day - the first visit was Ok and I needed assistance with some air compressor tools and the Home depot employee said "No one really knows anything about that stuff, maybe come back another day". I was shocked that he basically didn't try to ask anyone for help or take a jab at learnign something to sharpen his own knowledge. Nonetheless - I figured it out or so I thought and purchased my parts. I went back a few hours later at 915PM (rgiht before closing) and AJ, a young man who was working helped me for almost fifteen minutes to resolve the compatability issue I had with male/female plugs and couplers in the air compressor aisle. Without hesitation, he was patient, helpful, and glad to help me resolve my dilemma. If the managers are reading this, get more employees like AJ, people like him are the reason I'd come back to Home Depot. My visit was on 2/16/22 at 9pm if that helps find which AJ. haha”
“My B2B account started off very rocky with my account not connecting, but I called the Costa Mesa, CA store and placed my order with Cathy with my Member ID and it was a breeze. She was super efficient and professional. I was done in 5 minutes! Now I hope the deliveries go just as seamless.”
“Hats off to Home Depot for the kids building kits!!! Our grandchildren love coming and building and painting at Home Depot. Thank you! They actually make great toys which hold up over time and are treasured by my grandkids. The staff at Home Depot are very patient and kind! Huge props to everyone that provides for this p”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.