Public Storage in Costa Mesa offers convenient and secure storage options with no-cost online reservations and the flexibility of an eRental to skip the counter during move-in. The facility is well-maintained, clean, and updated, with staff who go above and beyond to ensure customer satisfaction. On-site manager Kat is highly praised for her friendly, professional, and helpful service, making the experience easier and less stressful. She takes the time to answer questions, assist with the details, and keep the property tidy by cleaning doors and removing trash. Emory also provides excellent security checks, ensuring all locks are properly secured and demonstrating a commitment to safety. Customers appreciate the easy-to-use app, which simplifies access, and the overall personal attention from staff that has been a hallmark for nearly 50 years. Visitors feel confident in the secure, friendly environment and are likely to return due to the outstanding customer service.
It was a kiosk sign in. Tina was the person who helped and she was super nice and very helpful! Made it a fun experience with the best prices!! Thanks Tina. Customer service is everything!! Pays to be nice and helpful.
August 2025
Kat was amazing with how helpful she was with finding locations. Super friendly and engaging in conversation.
June 2025
Kat and Araceli provided great customer service. The helped me cancel an appointment that needed to be cancelled. The great thing was that they were both very kind and very professional. I am happy with the service here at Public Storage.
