Victra, a Verizon Authorized Retailer in Costa Mesa, CA, is dedicated to providing a positive customer experience. The staff, including knowledgeable and friendly consultants like Vanna and Chris, offers a wide range of wireless devices such as phones, tablets, wearable technology, and accessories. Customers appreciate the professional and patient service, especially when handling complex procedures or urgent needs. Staff members are praised for their helpfulness, expertise, and ability to make frustrating situations manageable and enjoyable. The store aims to connect technology to life in a trustworthy, fun, and profitable way, ensuring customers receive personalized assistance and quick solutions for their wireless needs.
Nice, small location with prompt service. Drew fixed the issue faster than I could explain it! I highly recommend this store.
August 2025
The manager is patient and helpful. Phone stuff is complicated and time consuming though- not the store’s fault!
June 2025
Vanna was amazing. I needed my phone to be replaced before work and she was calm and kind and took care of everything within a hour. Ty for the good care and customer service.
