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“Christian stayed late to serve me. I expected to have to come back to get my phone transferred, but I was very pleasantly surprised to be taken care of today. He took care of everything for the transfer and getting all the accessories for my new phone. 5 stars”
“Super great experience withe associates at the Costa Mesa store on 17th street. Especially Natalie! Very knowledgeable and made the transition from my previous provider to AT&T smoothly! Highly recommend this location!”
“Andy is the absolute best! I have bought phones from him for years and now that I live out of state, he takes care of my family members that still live near him. Thanks, Andy, for years of great customer service!”
“Mauro Garcia was so helpful and very patient with me! I highly recommend to help anyone with a new phone and understand the pros and cons of your purchase! Thank you Mauro!”
“The team at this location have very good customer service.The store overall was very clean and organized. They have a very welcoming environment and a friendly staff.”
“An amazing place with super friendly and knowledgeable staff members! Had went into this shop after trying other overpriced nearby repair shops hoping for a quick solution. The entire process of fixing the screen and internal hardware of phone took only 30 minutes, they explained everything that had happened and been done. Phone now works perfectly! Highly recommend this legend spot, as it also has amazing prices!”
“Rockstar Raquel was super nice and helped explain the details of our phone upgrade and trade process in easy to understand terms that left us feeling great about our experience. Thank you!”
“Activated new plan and Christian was extremely helpful. He stayed late to make sure I was good to go when it took extra time switching existing phone number to new phone. Thanks again Christian!”
“Arthur at the Costa Mesa harbor location was amazing. He answered all our questions. He was very efficient and we did not have to spend all day here. Arthur is the best. Thank you !!”
“The USB port on my phone got clogged and the associate figure out how to clean it out it was full of like sawdust and trash I appreciate not having to get a repair or a new phone today I was treated well”
“Absolutely outstanding experience at the Apple Store at South Coast Plaza. The level of professionalism, patience, and customer service was next level. Brandon S., Sarah S, Daphne T, and Anthony B. were incredible from start to finish — knowledgeable, friendly, efficient, and genuinely cared about making sure everything was handled perfectly.
In a world where customer service often feels rushed or transactional, these guys reminded me why Apple stands out. They took the time to answer questions thoroughly, made the process smooth and stress-free, and treated us with genuine respect and professionalism.
This is exactly how a flagship Apple Store experience should feel. Huge thanks to Brandon S., Anthony B., Daphne T, Sarah S, and the entire South Coast Plaza team for going above and beyond. Exceptional service, i’ll definitely be back for more.”
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“Quick, easy and efficient! I did my research so knew what phone and plan I wanted and found all the accessories I needed in store as well. Transfer of data to new phone was pretty quick too and Joshua made the process smooth and
stress-free!”