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March 2024 by Jnell Shane
Kevin, at Costa Mesa, Verizon store was very helpful and knowledgeable!
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February 2024 by michael duran
the guy was great and very professional and courteous.
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February 2024 by Ava Clenney
The Service that was provided by Aldo at the Verizon store on 17th in Costa Mesa was 5 star. He took his time and explained the phones and what would be the best for us.He was so helpful and highly recommend this store.
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February 2024 by Rita Petler
Aldo is an excellent manager providing great customer service
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February 2024 by CaliReefLife
Derrick was super helpful and they had everything I needed. Great service definitely will be my main store from here on out.
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February 2024 by riad benahmed
I had a fantastic experience here today. Derrick was the man and his communication and expertise were unmatched. Definitely the best location I’ve been to so far because of the staff. 10/10
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February 2024 by Cole Smith
I had an excellent experience at Verizon on 17th street, thanks to Derrick. His sales expertise, professionalism, and timely assistance made the process enjoyable. Derrick's upbeat personality and the bonus of awesome music created a positive atmosphere. I highly recommend him and believe he deserves a promotion for his outstanding service.
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December 2023 by Chris Bassett
They were professional, knowledgeable and diligent in solving our problems. We will use this Verizon store in the future.
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November 2023 by Josh Lewis
Derrick is the best!
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October 2023 by Kaylen CHarlton
I was greeted when I entered the store and asked if I had a question that could be handled quickly. I said I needed a new phone. I was directed to the phone display while I waited for the next available employee to help me.
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October 2023 by Jessica Gilbert
Unfortunately I did not get my salesman’s name. But I give him huge accolades- he was the only one in the store and my phone sale was not simple due to the fact that my old phone screen was broken and he had to work extra hard to get my information off of it. He was under pressure- having 3 people while I was there. The whole time he was very conversational and cool under pressure.
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October 2023 by Cassie Dilettoso
SUPER sketchy sales guys, which I am sure is promoted by bad management, but I would happily go out of my way to the Harbor Blvd location to get a better experience in the future. I went in to trade in my phone for an upgrade that was being offered to me by Verizon, and after wasting an hour of my time, the sales people told me it was ONLY possible if I purchased a "package" of additional $300 worth of phone accessories that I didn't want, which was a blatant lie. I went to another location up the street and traded my phone in for the upgrade no problem without any slimy up-selling.
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October 2023 by Viplte
I paid $371 for new iPhone, and after 10 days decided return and did refund, they did refund only $51 !!!! Terrible! Don't visit this store. It's not original Verizon.. it's Victra store. Bad!
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August 2023 by Amanda B.
This is NOT a Verizon store. Don't come here and expect to get help with your Verizon phone. I was told to go to the Verizon store on Harbor. Why does your sign say Verizon? Also store employee was kind of rude about it. Almost like I should have known that.
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May 2023 by Karen Meguiar
It is always very professional andHelpful