Victra, a Verizon Authorized Retailer in Costa Mesa, CA, is dedicated to providing a positive customer experience. The staff, including knowledgeable and friendly consultants like Vanna and Chris, offers a wide range of wireless devices such as phones, tablets, wearable technology, and accessories. Customers appreciate the professional and patient service, especially when handling complex procedures or urgent needs. Staff members are praised for their helpfulness, expertise, and ability to make frustrating situations manageable and enjoyable. The store aims to connect technology to life in a trustworthy, fun, and profitable way, ensuring customers receive personalized assistance and quick solutions for their wireless needs.
Quick, easy and efficient! I did my research so knew what phone and plan I wanted and found all the accessories I needed in store as well. Transfer of data to new phone was pretty quick too and Joshua made the process smooth and stress-free!
August 2026
Leo helped me out today. He exceeded all expectations and even made my trip to Verizon fun! I am impressed with the new team. He has only been at this location for 2 weeks. I'll definitely come back when I need help again or want to buy a new phone or accessories. Thanks for helping me today, Leo!
June 2026
Amazing service. Manager was extremely helpful to get me my new phone with patience. Will be going here for all my account needs.