Vons at 2701 B Harbor Blvd, Costa Mesa, CA, offers a convenient grocery shopping experience with a wide selection of groceries, fresh produce, a bakery, and deli services. Customers appreciate the bakery's customizable cakes and cupcakes, as well as the deli's made-to-order party trays. For those in a hurry, Vons provides Grocery Delivery and DriveUp & Go™ services, along with an online Order Ahead feature for bakery items. While many shoppers have had positive experiences, some have expressed concerns about inconsistent customer service. Instances of slow assistance have been noted, though there are standout employees like Jill, who provided prompt help, and Seema, who prepared an exceptional deli sandwich. A memorable experience also involved staff members Penny and Maria, who offered assistance during a difficult moment in the rain. The seafood and butcher station has received praise for its friendly service and fresh products, highlighting the commitment of some staff members to customer satisfaction. Overall, Vons offers a mix of quality products and varying levels of customer service, but individual employees have made a positive impact on many shoppers.
I haven't been in a Vons since the 80s and wasn't expecting much. Wow..nice vibe to the place, clean,well stocked and very friendly staff. However, the exterior could use a facelift.
May 2024
I usually love and frequent this place but lately it isn't the same. It takes a while to get someone to help and I saw this extremely molded ham last time ): new management?
May 2024
Twice the price for many many items compared to other local stores.
