Vons at 2701 B Harbor Blvd, Costa Mesa, CA, offers a convenient grocery shopping experience with a wide selection of groceries, fresh produce, a bakery, and deli services. Customers appreciate the bakery's customizable cakes and cupcakes, as well as the deli's made-to-order party trays. For those in a hurry, Vons provides Grocery Delivery and DriveUp & Goâ„¢ services, along with an online Order Ahead feature for bakery items. While many shoppers have had positive experiences, some have expressed concerns about inconsistent customer service. Instances of slow assistance have been noted, though there are standout employees like Jill, who provided prompt help, and Seema, who prepared an exceptional deli sandwich. A memorable experience also involved staff members Penny and Maria, who offered assistance during a difficult moment in the rain. The seafood and butcher station has received praise for its friendly service and fresh products, highlighting the commitment of some staff members to customer satisfaction. Overall, Vons offers a mix of quality products and varying levels of customer service, but individual employees have made a positive impact on many shoppers.
