“When I walked to the door and met Christine. And started our conversation about my wife. Who has brain cancer. Who was sitting out in the car and needed a bracelet for a very special metal she had and for fixing or adding claps to a very special necklace. I knew immediately when she said she would just walk out to the car and measure what we needed. Once we talked about what was gonna happen. She went right out. Talk to my wife got the measurements came back in my wife was very comfortable with her. And we talk some more. I was told the special chocolates were for me. And I believed her. And we talked about growing up in Santa Rosa. She kept me well at ease told me everything would work out. And told me the date that everything would be ready. When I got the text days and days earlier than expected. And I drove down and picked up she waited on me again personally. I have made such a connection Because of her. To this jewelry shop. Which is much more than a jewelry shop. She assured me that if we needed some more claps or the length that she would just take care of it for my wife’s rest. Once I got home as my wife woke up and I put the bracelet on her wrist. Which she just loves. The joy in her face. And that the bracelet fits perfectly and has enough room to move around, but not fall off and not tangle. Less time of mine and my wife’s life and her brain cancer. Seeing her joy literally made me cry. So it conclusion. If ever we need more jewelry help for my three daughters who are older, but come back to Santa Rosa once in a while. And the one at home. Or if I ever decide to start wearing jewelry. I know where I’m going. There is no other Place. That I would go.
Paul Troppy
Lifetime friend, client, and customer”
10AM - 5:30PM
611 4th St, Santa Rosa
Jewelry Stores
“Mark Allen Jewelers was the light at the end of a very dark tunnel.
After a nightmare experience with a large corporate jeweler, I walked into Mark Allen feeling frustrated and honestly a little defeated. Mark took the time to educate me, answer every question I had, and help me understand exactly what went wrong with my first engagement ring. His honesty and expertise gave me confidence that I’ll carry with me for years.
I probably tested his patience—I contacted him four different times in 24 hours with questions and concerns—but he was genuinely kind, patient, and never made me feel like I was bothering him. That level of customer service is incredibly rare.
We’re now designing a custom engagement ring together, and I couldn’t be happier with the experience so far. The process has been transparent, collaborative, and exciting. Several members of my family have also purchased jewelry here, and they all share the same opinion: this place is exceptional.
What stood out to me the most was how the entire team treated me. I never felt like “just another sale.” They treated me with respect from the moment I walked in. I’m young and don’t exactly look like the stereotypical high-end jewelry buyer, but that never mattered to them. They cared about helping me make the right decision, not just making a sale.
If you’re looking for a jeweler who is honest, knowledgeable, patient, and truly cares about their customers, I can’t recommend Mark Allen Jewelers enough. Thank you to Mark and the entire team for turning what started as a stressful experience into one I’m genuinely excited about.”
“I chose a totally unique vintage ring here and with Ryan’s help got a diamond of my choosing set in it to make a gorgeous engagement ring. My wife LOVES it. I’ve never seen a band in this style before, and don’t suspect I’ll see another like it anytime soon.”
“Daniella and Anna were incredibly helpful and knowledgeable. We were able to explain our ideas of what we wanted and we now have our wedding rings on order! Excited to put everything together! Thank you for the wonderful experience!”
“I have always come to Hollingsworth when I come to the states. They are very professional and helpful and friendly. I value their advice and their jewellery is always top quality I’d recommend them highly-especially DEBBIE!!”
“I went to Gold Star Jewelry on the recommendation of a friend. I ordered a cross (I needed something specific), and then realized that the person I was purchasing the cross preferred silver or white gold. David returned the cross in yellow gold and made me the exact style/shape in white gold of the cross I ordered. He has excellent communication, and his turnaround time was much faster than I expected. I believe his prices to be very fair, and his customer service is excellent.”
“Loyal customer for years - I cannot recommend Lauren & Terry enough! I have four pieces of jewelry that I wear every single day: my custom engagement ring and wedding band, a sapphire necklace they set for me from a loose stone and diamond earrings Lauren sourced. If you are looking for exceptional craftmanship and a personal, warm experience, look no further!”
“Joe is absolutely amazing. His shop is so clean and inviting and he made the process so easy. There was a great selection of jewelry and he made the process so easy.”
“We went in to Zales at the Santa Rosa Plaza to look for an upgrade for my wedding set. To say the manager Sandeep by far exceeded our expectations is a huge understatement!!! She was extremely thorough and fulfilled all of my wants with the best customer service and a smile on her face! If anyone is looking to jewelry shop, she is the only person I would recommend to make sure your dreams come true! Truly a 10 out of 10!!!!”
“Really awesome experience working with Ken. Together we came up with engagement/wedding rings that really fit what we were looking for, and he was super helpful/fast through the whole process. Have already, and will continue to, recommend him to anyone looking to design an engagement ring!”
“This is a super cool shop to visit, they have lots of handmade items, jewelry, crystals, decor, clothes, incense, sun catchers, charms/trinkets, etc. the person working was really nice and helped us with a few different things”
“Had a ring resized and they were great. Friendly, professional, and I was in and out on both drop off and pickup within just a few minutes each time. Very nice establishment with easy parking in a shopping center.”
“I visited this shop and needed a new chain and some modifications for my pendant with my late kittie's ashes. They figured out how to turn it into exactly what i wanted and the price was extremely reasonable. They absolutely made my day and i highly recommend this business. Great service and gorgeous jewelery options.”
11AM - 4:30PM
632 4th St, Santa Rosa
Jewelry Stores
“This store is such a gem! They pull together beautiful gift baskets using fun tin buckets filled with unique, locally created items. Perfect for something thoughtful and different. Most of their stock is geared toward women, but when I needed a gift for our CFO who is a man, they were super flexible and let me incorporate items I’d picked up elsewhere. The finished package looked amazing, and the best part, it was easy to walk it right next door to FedEx for shipping. A great option for truly special gifts!”
“They pierced my daughter’s ears and it was as quick and painless as it possibly could have been! She is 5 years old and I was more nervous than she was! Katie and Mel did the piercing and they were both extremely kind and professional and make my daughter and I feel so great the entire time! Ask for them by name!”
11AM - 5:30PM
112 N Main St, Sebastopol
Jewelry Stores
“We didn't buy anything but we got in a hit and run and happened to pull directly in front of their store.
After the cops came we were trying to see how we would drive home (half the bumper was hanging off) a woman and a guy came out with duct tape and scissors and helped us put our bumper back on.
I thanked the guy so much and told him to tell the woman when he sees her. I don't know who these strangers are. But I thank them so much.”
“All I can say is, THANK YOU FOR REMAINING THE SAME!
In a world that is constantly changing and adjusting to trends, it was the most relieving feeling to walk into Heebe Jeebe and see it be the same. Yes some things have been moved and or completely removed. But it’s still the same store I remember from my teens. Champion looked SOOO GOOD!
I will say, I believe the art gallery displaying local artists every month is something that should be brought back. Just a thought 😉
But thank you for being a true small business staple in our beautiful Petaluma.
I don’t live there anymore, which is why it was so bittersweet to walk downtown and no longer recognize the shops.
Much love to the whole team at Heebe Jeebe.
Please always stay true to who you’ve always been. Us old timers truly appreciate it ❤”
10AM - 5:30PM
647 4th St, Santa Rosa
Jewelry Stores
“I brought my grandpa’s 1940s diamond ring in to be sized after being referred to Timothy by another jeweler I trust. He did excellent work—resized, serviced, cleaned and polished; the ring looks new. I couldn’t be more pleased. He’s also got a wide selection of jewelry in a beautiful space.”
“This shop is a must visit treasure in downtown Petaluma. They have unique gifts and decor as well as their own signature products, Bohemian Botanicals, which all smell amazing. I love that the scents are non-toxic, free of parabens etc.
They also offer candle making classes where you can create your own custom fragrance with the help of trained experts. The classes a great way to have a bridal or baby shower, birthday party or team building event. You can even bring in your cake and other snacks or drinks. The space is beautiful and the friendly staff will make you feel at home.”
“Place is amazing!
Jeweler is a pro, fixed my ring within minutes!
Will definitely be going back for all my jewelry repair needs!”
10AM - 5:30PM
125 4th St, Santa Rosa
Jewelry Stores
“We have made several purchases there, all great value and quality pieces. They also service Rolex watches in-house and do a great job. Always helpful and friendly.”
“I love this place, but it’s financially dangerous to go in here. I always find something amazing that I can’t live without! Friendly staff/vendors, and truly one of the best antique shops I’ve visited.”
11AM - 5:30PM
122 Kentucky St, Petaluma
Jewelry Stores
“I adore this store. Ethical practices with clothing is important and luckily Kathy has curated a beautiful selection (Like Bibico and Jungmaven, Kork-ease, etc). Kathy and her staff are the nicest women who take time to engage with their customers.”
“I love ALL the selections, the personal service you get, always fresh and new arrivals. I am so lucky to be able to work close to Rust and get an outfit when I need it, for ANY occasion. The owner is WONDERFUL and really takes pride in her store. And it shows. Thank you xo.”
“a lovely place to find some beautiful art, jewelry and household accessories from local artists alike! staff are all wonderful and every piece is a gem, its hard to only get one thing!”
“I met Spirit waiting to cross Western st. A couple months later he was working on designs for an engagement ring. A couple revisions later, we had a final design and not long thereafter he and his brother brought it to life. Spirit was upfront when we started about the backlog of work he had and we were patient. Communication was super easy. We now have a jeweler for life I hope!”
“Excellent shopping store full of authentic Mexican wares and products. It is really amazing how much inventory is available for purchase. And the variety will knock your socks off. If you are looking to upgrade or update your wardrobe, then look no further. It's time to rock that Mexican apparel vibe. A totally great idea, brought to you by Arte Mexicano. Conveniently located within the Plaza Mall in Santa Rosa. Wait until you see the huge selection of hats! Cowboy hats, this is! The really cool ones that John Wayne used to wear. And Mexican cowboys who actually work on the range, rounding up horses with a lasso. They also wear them. And I've seen them being worn by bands that are usually like at least 13 people deep, and they all dress the same and play tons of instruments. How fun! You can actually rent out a band like this for any party you may be throwing. It's a great way to show everyone how festive you really are. And you can basically get anything you need for the party at Arte Mexicano. I love the keychains myself. And the boots. Leather boots. Cowboy style. To go with the hat. Now you have to master the Mexican apparel attitude, and you are basically living a brand new life, hermano. A fiestar! En Mexico!”
“Greg has helped our family with our wedding rings and other jewelry over the years. He goes above and beyond with his customer experience and making us feel right at home. We recommend him to all our friends and family looking for guidance on anything jewelry related. Also, Greg has been a generous supporter of local nonprofits and community fundraising efforts. He cares about the well-being of our community and it does not go unnoticed!! Thanks for all you do!”
“I reached out to David asking if he could find a particular natural stone that I wanted to set into a ring. About 10 days later he got back to me saying he had an exceptional stone for me to look at. Indeed, it was and after I chose the ring’s style from one of his designs, within two weeks it was ready to be picked up. I am so pleased with the results and David’s ability to craft beautifully unique pieces of jewelry. 🌸”
“This place is heaven!! So many crystals, decks, divination tools, and tons of jewelry and crafts from local artisans. The staff is so helpful and knowledgeable!!”